Jobs and Careers
NT
BPO Customer Care Senior Representative
NTT DATAUnited Statesfull_timeVerifiedPosted 17 Sept 2025
About the role
•Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.
•Ensures accurate and timely completion of transactions to meet or exceed client SLAs.
•Works on preparation of SOPs / process transitions.
Skills Required
•Demonstrated computer skills.
•Solid communication skills.
•Solid customer service skills.
•Demonstrated attention to detail, time management and organizational skills.
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