Program Manager, Military Resale

Job Identification

• Job Title:                           Program Manager, Military Resale
• Area of Responsibility:    Inventory and Exchange
• Department:                      Military Resale
• Reports to:                        Senior Director, Retail
• Location:                           Alexandria, VA
• Grade:                               19
• FLSA Status:                    Exempt

Statement of Purpose

In coordination with the objectives established by the Senior Director, Retail, leads and manages all distribution functions for Retail program. Manage Exchange Broker and Headquarter relationships for the Exchange Accounts for the Military Resale program.

Business Communications

• Employees in Other Divisions                                         Frequently
• Supervisory Personnel                                                      Frequently
• Associated Agency Personnel                                          Frequently
• Federal and/or State Government Agencies                     Occasionally
• Brokers, Distributors                                                        Frequently

Education

A bachelor’s degree in business administration, Marketing or related area from a regionally accredited university or college preferred. An equivalent amount of experience and education may be acceptable.

Training and Specialized Knowledge

• Experience with developing and selling private label product lines.
• Experience in retail concepts, practices, and procedures and in the distribution marketplace
• Knowledge of business and project planning.
• High degree of organizational skills and understanding of the interactions between marketing, sales, MIS, and product distribution functions.
• Strong presentation skills.
• Strong analytical and conceptual skills.
• Knowledge of Commissary and Exchange systems.

Experience

Minimum of eight (8) years of experience in retail, inventory, and sales management. Military Resale experience is beneficial.

Travel

5%

Core Competencies

• Accountability
• Communication Skills
• Ethics/Integrity
• Customer Care
• Job Knowledge/Technical Skill
• Process Improvement

Specific Duties and Responsibilities

Distribution

• Coordinate all functions of Military Resale distribution system.
• Work with a warehousing system to perform activities necessary to maintain a 97% Fill Rate.
• Determine and monitor delinquency causes, develop and track corrective action plans. Track and report on time performance by warehouse and distributors. Maintain a database log to document the occurrence of delinquencies and any corrective action plans. Work with distributor and sales information to generate forecast data to improve fill rates.
• Function as liaison between agencies, warehouse, and distributors, for all unique requirements such as case pack changes, removal of obsolete inventory, handling of returned goods, etc.

• Create and manage exit strategy for deleted items to minimize salvage. Track costs associated with write-offs, salvage, dead stock, promoti