RN Patient Educator - Atrium Health Charlotte Call Center FT

Job Summary

A health care professional who has mastered the core of knowledge and skill in the biological and social sciences, communication and counseling, education; and who has clinical experience in the field of specialty. Functions include the role of expert clinician, educator, consultant, and case manager. In collaboration with the medical staff and nursing staff, monitors the clinical care and education of patients and provides educational support to improve patient care and patient outcomes. Acts as a role model, patient advocate, change agent, leader and cost-effective practitioner.

Essential Functions

• Evaluates and assists patients and their significant others, and family in the acquisition of clinical information and education.
• Uses established principles of teaching-learning theory and life-style counseling.
• Individualizes instructions for persons of all ages, incorporating their cultural preferences, health beliefs and learning styles.
• Adheres to the Standards of Practice for field of specialty.
• Develops reviews and updates educational information for patients and staff.
• Evaluates patient's/family's response to education, treatment and health services provided.
• Serves as a resource to nursing staff, nursing students, other health care personnel and the community.
• Incorporates into practice the generally accepted new techniques and knowledge acquired through continuing education and evidence based practice.
• Demonstrates strong critical thinking skills and interpersonal communication skills.
• Documents patient assessment, education, learning barriers and interventions to address barriers, and patient response to education.

Physical Requirements
Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, and touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient and/or unit conditions. Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

Education, Experience and Certifications

Graduate from an accredited School of Nursing. BSN preferred. Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. BLS required per policy guidelines. 2 years of experience in the field of clinical specialty preferred. Professional certification in the field of specialty within 2 years if not currently certified required or eligible to meet academic professional and experiential requirement to become certified in the field of practice. Additional education, training, certifications, or experience may be required within the department by the nurse leader.

Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.

Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.