Sr. Product Manager, Stores – Order Management

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

POSITION SUMMARY:  

The Senior Product Manager of Stores Order Management will be crucial in advancing retail operations by collaborating with stakeholders to create a strategic vision and leading a scrum team to bring this vision to life. This individual will be instrumental in enhancing the customer experience and store efficiency by judiciously employing the most suitable technological solutions.  The solutions ultimately build a competitive advantage for our employees and stores.  This particular role will focus on order management operations within the store and how we can simplify our crewmember experience through technology.  

Job Responsibilities: 

• Determines requirements that support effective business processes, through improvements in technology or data practices.  Manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritization of requirements. 

• Maintains a register of business requests.  Prioritizes product requirements, develops product roadmaps and owns the product backlog. Monitors the external environment and assessment of emerging technologies. Contributes to creating a systems capability strategy aligned with the business function's strategic requirements. 

• Manages the product life cycle to meet user needs as defined by supply chain leadership. 

• Analyzes market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities. 

• Facilitates adoption of products by developing content, supporting and evaluating training, and monitoring product performance. Manages user acceptance testing, pilots, and and product launches. 

• Identifies the roles of affected stakeholder groups. Designs and facilitates a structured sequence of meetings, events or workshops to identify technical capabilities and business processes required to solve complex problems  

• Plans user research activities and facilitates input from stakeholders. Selects techniques and tools to develop user stories and elicit user experience requirements in complex situations.  Resolves potential conflicts between differing user requirements. 

• Identifies and describes the design goals for systems, products, services and devices. Translates concepts into prototypes; captures user feedback to improve designs; Evaluates alternative design options. 

• Helps develop and enhance customer and stakeholder relationships.  Manage