Sales Associate

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

This position is responsible for exceeding sales and operational benchmarks, delivering an exceptional customer experience through the La-Z-Boy selling process, and championing the in-home design program. With a comprehensive understanding of product lines, the role focuses on maximizing store promotions and marketing efforts, as well as, collaborating with support teams to ensure operational excellence.

Job Description:

Are you looking for a place to make a great living AND make a difference? 

Do you have years of commission experience? 

 

We are looking for a Lead Sales Associate to join our team! 

At La -Z-Boy we are committed to improving our customers’ lives by helping them transform their houses into homes. Sales Associates at La-Z-Boy are paid hourly plus commission on written sales with NO COMMISSION CAP. As a La Z Boy Sales Associate, you will also enjoy excellent benefits including: 

• Health Insurance through Blue Cross/Blue Shield 

• Dental and Vision Insurance 

• Paid Vacation 

• 401k with match! 

• Paid Training 

​ Our retail Sales Representatives bring a wide variety of sales and non-sales-related experience. We have previous high school and college athletes, hotel/restaurant associates, retail managers, stay-at-home parents returning to work and much more! We hire for ambition, attitude and ethics then train in furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them. 

 

Responsibilities 

• Engage with customers to understand their needs and provide exceptional service 

• Drive sales by promoting products and services effectively 

• Manage time efficiently to meet sales targets and deadlines 

• Maintain accurate records of sales activities and customer interactions 

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives 

• Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers 

• Maintain strong knowledge of features and benefits of existing and new product lines 

• Resolve customer inquiries and escalate appropriately when needed 

• Promote in-home design program 

• Maximize store promotions, marketing initiatives, and grassroots programs 

• Collaborate with support teams to ensure operational excellence 

• Ensure proper execution of all existing and new systems and administrative procedures 

 

What is important to us in a Sales Representative: 

• A willingness and ability to learn quickly, follow proven processes and care d