Sr. Program Manager

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

Description: 

• The USDA seeks a highly qualified Senior Program Manager with extensive Department of Defense (DoD) experience to organize, direct, and manage all aspects of complex IT contract operational support. The role involves overseeing multiple interrelated projects, leading contractor teams across multiple locations, and serving as the single point of contact for senior government stakeholders.
• The ideal candidate will provide strategic direction, ensure project deliverables meet technical and business requirements, and manage budgets, schedules, and risk mitigation while maintaining high-quality project outcomes.
• The perfect candidate for this role will have a proven track record of managing complex projects within DoD environments, with expertise in federal contracting, Agile delivery, and technical project leadership. They will demonstrate exceptional communication and negotiation skills, balancing program delivery with stakeholder priorities. The ability to manage large project teams, mitigate risks effectively, and deliver high-quality outcomes will be essential for success in this role

Essential Functions & Duties:

• Organize, direct, and manage large-scale IT services and software development projects, ensuring adherence to USDA and federal standards.
• Develop, gain approval for, and execute project and program plans, including cost-benefit analyses, risk assessments, and milestones.
• Oversee the full project lifecycle, from initiation and planning through execution, delivery, and closure.
• Work with integrated project teams, managing cross-functional integration, mitigating risks, and ensuring resource optimization.
• Track project progress using MS Project Professional/Server and provide transparent reporting to internal and external stakeholders.
• Serve as the single point of contact for the Contracting Officer (CO) and Contracting Officer’s Representative (COR) for all tasks.
• Deliver concise program and project status briefings to USDA leadership and other senior stakeholders.
• Lead Agile-based project management efforts, ensuring successful sprint planning, backlog management, and iterative delivery.
• Perform project cost estimation, monitor spending, reconcile invoices, and manage vendor relationships.
• Balance stakeholder priorities, scope changes, and budget constraints, negotiating outcomes as needed.
• Enhance communication and reporting across all program levels with exemplary leadership and interpersonal skills.
• Facilitate user acceptance testing and ensure the successful delivery of products and services to USDA standards.

Skills, Qualifications and Certifications of Best Candidates:

• 5+ years of experience working with the Department of Defense (DoD) in a leadership or project management capacity – HIGHLY preferred 
• 10+ years of technical experience managing IT services and large software development projects preferred 
• 3+ years of program management experience and 5+ years of project management experience leading cross-functional teams across all phases of project lifecycles preferred 
• Proven experience delivering IT services and projects for federal agencies, particularly within complex DoD environments.
• Expertise in Agile methodologies with experience leading Agile teams and delivering incremental results.
• Experience using tools li