Product Training Specialist

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Carrier i-Vu® BAS is well known throughout the industry and the world as a best-in-class product.  

The i-Vu® Building Automation System (BAS) provides a 360° view of your building’s entire operation. It’s everything you need to maintain a healthy, comfortable environment for occupants, while optimizing energy usage, and resolving problems faster.

About this role

As a Product Training Specialist, you will be responsible for providing training and support to develop and grow Carrier distribution throughout North America.  This position will require travel (1-2 weeks a month) to Carrier Distributors to educate their employees and customers on the design, installation, and maintenance of the i-Vu® solutions we offer. There will also be training that is conducted at the Training Center in Kennesaw, GA for the Carrier channel.

The ideal candidate will be located in Kennesaw, GA ,but this position can be located anywhere in the United States.

Key Responsibilities

• Perform training for various levels of users, installers, and engineers of Carrier’s i-Vu® control system, hardware, and software.

• Create an open learning atmosphere for students of all HVAC, DDC, and energy management levels

• Comprehend and develop task-based exercises around highly technical content

Basic Qualifications

• High School or GED

• 1+ years of experience in presenting, educating, or training in a technical industry

• 1 week travel per month within the United States

• Valid Driver License

Preferred Qualifications

• Training experience in HVAC, Building Automation Systems, or DDC (Direct Digital Controls) field 

• Understand the equipment used in a control system i.e., Hardware, Networks and Software and comfortable with technical subject matter

• Understand mechanical, electrical, and lighting systems that commercial controls would interact with

• Demonstrated experience in hosting complex learning solutions

• English written and verbal communication skills

• Spanish or French will be an advantage

• Professionalism and credibility

• Problem-solving and business acumen skills

• Consulting capability with solid interpersonal, presentation and facilitation skills

• Coaching and mentoring others and challenge/influence peers and customers

• Understand instructional design theories, methodologies and best practices; i.e., interactive teaching methods and speak proficiently to an audience

• Proficiency in Microsoft Office (Word, PowerPoint, Excel, SharePoint)

• Project management skills and deadline orientated

• Utilize Learning Management Systems (LMS) for eLearning distribution

• Carrier i-Vu® or Automated Logic WebCTRL® product specific knowledge and application knowledge

• Ability to take lessons and show a “real world” correlation to the task and be hands-on

Pay Range<