Associate Director Vendor & Relationship Management
Acadia Pharmaceuticals Inc.About the role
Seeking talent near: Princeton, NJ
Position Summary
The Associate Director, Vendor & Relationship Management will support and optimize strategic partnerships with clinical vendors, CROs, and functional service providers to ensure operational excellence, compliance, and value delivery across global clinical development programs. This role will drive vendor governance, performance management, and continuous improvement initiatives while collaborating cross functionally to support R&D business objectives and foster a culture of partnership and innovation. The Associate Director will partner closely with R&D stakeholders, Procurement, Quality, Finance, and Legal to enable effective vendor oversight and consistent outsourcing practices across the Acadia R&D organization.
Primary Responsibilities
Vendor & Relationship Management
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Support the development and execution of vendor and supplier relationship management strategies, including identification and management of critical partners (CROs, central and specialty labs, functional service providers, clinical technologies, patient recruitment and retention vendors).
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Serve as a primary point of contact for vendor related operational issues, coordinating resolution and escalating unresolved matters through established governance pathways.
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Coordinate and facilitate, when appropriate, vendor governance, including operational and steering committee meetings.
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Develop and maintain supplier scorecards, dashboards, and KPIs to monitor vendor performance and identify trends and risks.
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Conduct routine business reviews with vendors to ensure alignment on priorities and performance expectations, partnering with Sourcing and Legal as needed.
Operational Oversight & Excellence
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Oversee vendor performance supporting outsourced clinical trials, through partnership with the Clinica Operations team. Ensure alignment with program timelines, budgets, and quality expectations.
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Partner with Clinical Operations, Clinical Supply Chain, Quality, Finance, and other cross functional teams to support timely and compliant delivery of services.
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Support inspection readiness activities, including audits, vendor oversight documentation, and CAPA development in collaboration with Quality.
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Contribute to process mapping, documentation, and implementation of standardized vendor oversight practices.
Innovation & Continuous Improvement
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Identify opportunities to improve vendor performance, efficiency, and collaboration through data driven insights and process improvements.
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Support innovation initiatives within vendor relationships, including new operating models, technologies, or ways of working.
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Contribute to the development and rollout of best practices, standards, and tools for R&D vendor management.
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Identify opportunities for cost optimization, demand management, and improved vendor utilization.
Data, Reporting & Technology Enablement
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Support the development and maintenance of vendor performance reporting and dashboards.
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Analyze performance metrics to proactively identify risks, issues, and opportunities for improvement.
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Partner with internal teams to support implementation and optimization of vendor management tools and systems.
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Act as a mentor and subject matter resource for team members and matrixed stakeholders involved in vendor oversight.
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Foster strong, collaborative relationships with internal stakeholders and external partners to enable transparent communication and proactive issue resolution.
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Effectively influence stakeholders across a matrixed organization without direct authority.
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Other responsibilities as assigned.
Education/Exp
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