Client Service Associate
SharpContraAbout the role
Company Description
About Us
At Shine Social Brand, we believe that success begins with meaningful connections. Based in Houston, TX, we are a dynamic marketing and business solutions agency dedicated to helping brands expand their reach, strengthen client relationships, and achieve measurable growth. Our mission is to empower companies through innovation, strategy, and personalized service that drives long-term success.
Job Description
Job Description
We are looking for a dynamic and detail-oriented Client Service Associate to join our growing team. In this role, you will serve as a key link between our clients and internal teams, ensuring every project runs smoothly and exceeds expectations. You will play a vital role in maintaining client satisfaction, supporting strategic initiatives, and contributing to the success of the agency’s operations.
Responsibilities
Serve as the main point of contact for assigned clients, providing consistent communication and support.
Coordinate with internal departments to ensure timely and accurate project execution.
Assist in preparing client reports, proposals, and presentations.
Monitor ongoing campaigns and provide feedback to enhance performance.
Manage schedules, deliverables, and updates to maintain strong client relationships.
Contribute to process improvements that enhance client experience and team efficiency.
Qualifications
Qualifications
Strong communication and organizational skills.
Ability to multitask and manage multiple client accounts effectively.
Excellent attention to detail and problem-solving abilities.
Professional demeanor and a proactive approach to work.
Proficiency with standard office and project management tools.
Additional Information
Benefits
Competitive salary ($52,000 - $56,000 per year).
Career growth and professional development opportunities.
Supportive and collaborative work environment.
Comprehensive training and ongoing mentorship.
Opportunities to work on innovative projects with diverse clients.
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