Receptionist

Description

Get to know Thompson!

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida and Tennessee. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care.  All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. 

What will you do as a Receptionist? 

• As an Receptionist you will be responsible for: 

- Front Desk Management

Receptionists are the first point of contact for visitors, staff, and clients. They:

• Greet and assist all guests in a courteous and professional manner.
• Answer and route incoming calls.
• Grant access to the building and maintain visitor logs and security protocols

- Administrative Support

They provide essential clerical and logistical support, including:

• Maintaining calendars for meeting rooms and assisting with scheduling.
• Performing data entry, copying, scanning, and appointment scheduling.
• Ordering and managing office supplies.
• Supporting staff with HelpDesk tickets and facilities communication.

- Document and Mail Handling

Receptionists are responsible for:

• Processing incoming facsimiles and scanned documents.
• Metering and mailing outgoing mail, and distributing incoming mail.
• Maintaining mail and copy rooms.

- Client and Payment Processing

They manage:

• Petty cash and client payment receipts.
• Documentation for compliance and audits, especially for child enrollment and referrals.

- Facilities and Event Coordination

Receptionists may:

• Open and close the facility.
• Assist with room reservations, food prep, and meeting setup.
• Coordinate volunteer support and assist vendors.

What does this position offer? 

• Starting Pay Range: $15-17.50 hourly
• Fantastic Full-time benefits…
• 3 weeks paid time off (PTO) first year plus 10 paid holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
• 401K Match
• Education Reimbursement
• Referral Bonus
• Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth

Requirements

Minimum Qualifications/Requirements: 

• Must have a high school diploma or GED and at least one year of administrative experience. 
• Must be familiar with MS Word, Excel and Outlook.
• Must have the ability to interact calmly and tactfully with the public and internal customers. 
• Must have a clear speaking voice and fluency in the English language. Knowledge of Spanish language helpful. 
• Must be able to work independently when appropriate and have the ability to coordinate responsibilities with others when 
• needed.
• Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.
• All potential job candidates must pass a drug screening test, and an extensive background check is required.

You’re the right fit for the Receptionist position if…

· You have a passion for working with youth & adolescents 

· You enjoy knowing you’re making an IMPACT on the lives of others 

· EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you 

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! 

Thompson is an Equal Opportunity Employer. 

Thompson participates in E-Verify and Diana Screen for Florida locations.