Configuration Engineer (DevOps) – EXP.O NOW Analytics, IS Customer Experience

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide across 60+ countries
• Fortune 500
• Globally unified systems

Job Description

What We Are Creating

Expeditors' Customer Experience Portfolio is focused on delivering value to customers via EXP.O NOW, a visionary, industry-leading platform that is the place to go to do business with Expeditors. Our objective is providing a seamless digital experience that connects our customers to their goods, providing a powerful tool to support strategic business decisions. 

Who We Need on Our Team

As a Configuration Engineer you will be a part of the Analytics team, responsible for the design and production of one of EXP.O NOW's key functional areas. The Analytics team is focused on the launch of a modern cloud-based business intelligence solution leveraging Microsoft Power BI embedded in the EXP.O NOW platform, providing insights that empower customers to manage their supply-chain more effectively.

You will be a go-getter who is constantly on the lookout for opportunities to improve our infrastructure. You will take pride in delivering excellent customer service and collaborate well amongst multiple teams in an Agile environment. As part of our team you will contribute to continuous improvement, demonstrating DevOps-in-practice and a relentless pursuit of automation and security.

Primary Responsibilities:

• CI/CD Pipeline Management:
  • Design, implement, and maintain Continuous Integration and Continuous Deployment pipelines.
  • Leverage modular, reusable CI/CD pipeline templates and components to automate testing, building, and deployment processes.
• Infrastructure as Code (IaC):
  • Use Terraform to manage infrastructure.
  • Ensure infrastructure is version-controlled and reproducible.
• Cloud Infrastructure Management:
  • Deploy and manage applications in Azure cloud environments.
  • Work with developers and architects to optimize cloud resource usage for performance and cost.
• Monitoring and Logging:
  • Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Azure Monitor).
  • Collaborate with developers to ensure systems are observable and issues are detected early.
• Security and Compliance:
  • Implement security best practices in CI/CD and infrastructure, including mechanisms for auditability and visibility.
  • Ensure compliance with applicable industry standards (e.g., SOC2).
• Documentation:
  • Maintain clear documentation in markdown format for systems, processes, and tools.
  • Maintain stakeholder facing documentation (e.g., release notes, spike outcomes) in SharePoint

This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

• Downtown Seattle
• Federal Way
• Lynnwood
• Bellevue (Factoria)

Qualifications

MINIMUM QUALIFICATIONS

• 5+ years experience as a DevOps engineer, including IaC proficiency
• Strong experience with CI/CD tools such as GitLab CI/CD and GitHub Actions
• Proficiency with containerization technologies (Docker, Kubernetes basics)
• Hands-on experience with Terraform, specifically Azure infrastructure
• Solid understanding of application deployment and build tools: 
  • Java (e.g., Maven) 
  • NodeJS/Angular 
• Experience with Microsoft Azure, with a particular focus on networking and container orchestration resources
• Familiarity with Linux-based systems and shell scripting
• Strong Git skills and experience with version control workflows 
• Experience with Agile/Scrum methodologies 

DESIRED QUALIFICATIONS

• Experience automating complex release processes across multiple environments 
• Knowledge of monitoring and alerting tools (e.g., Prometheus, Grafana, Azure Monitor) 
• Experience with Secrets Management (e.g., Azure Key Vault, Keeper) 
• Exposure to hybrid or Cloud-First environments 
• Strong communication and collaboration skills in cross-functional teams 
• Familiarity with SAFe Agile practices 
• Skill in training, mentoring and sharing knowledge in both individual an