Academic Support Assistant Intermediate

It's more than a career, it's a calling.

MO-SSM Health St. Mary's Hospital - St. Louis

Worker Type:

Regular

Job Highlights:

• Full Time Position-Day Shift

• Clinic Environment

• Duties include but not limited to:

• Checking in and outpatients, scheduling appointments, answering phone calls & administrative duties as assigned.

• One Year of Healthcare Customer Service is required

• Hours-Variable 715AM-5:00PM

• No weekends

Job Summary:

Provides administrative and patient business support in both clinic and academic settings. Organizes and coordinates office support functions.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES 

• Assists with preparing and facilitating meetings, conferences, programs, and/or special events. 
• Communicates with others in person, telephone, and/or email.  
• Ensures medical appointments, special instructions, and patient information are entered into electronic medical system and/or delivered to the patient as required. 
• Schedules patient visits and procedures as requested. Opens, adjusts, and closes clinics or surgery blocks. Coordinates scheduling and referrals with internal and external healthcare providers and services. Processes schedule changes or cancellations as appropriate. 
• Works with patients to ensure medical clearance has been obtained prior to surgery. Works directly with patients and insurance providers to obtain prior authorizations, coordinate peer reviews, etc. 
• Gathers information needed to schedule surgeries consistent with department guidelines. 
• Manages select clinical research tasks including invoicing and coordination with sponsor. 
• Works under an increased scope (e.g., number of providers, medical residency support) and demonstrates an intermediate level of business and medical acumen/knowledge. 
• May be responsible for tracking and maintaining financial records and databases. May provide support for graduate medical education (GME) function.
• Performs other duties as assigned. 

EDUCATION 

• High School diploma/GED or 10 years of work experience

 

EXPERIENCE 

•  One year experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Department:

2054000100 Maternal Fetal Med

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

• Flexible Payment Options: our voluntary benefit offered throu