Manager, Supplier Governance (Third Party Governance Office)

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STRATEGIC BUSINESS UNIT DESCRIPTION  

To oversee enterprise-wide supplier governance and relationship management processes to ensure that such activities are managed effectively and in compliance with CIBC policies and regulatory requirements. 

JOB PURPOSE   

 As a Manager, Supplier Governance you will join the Third Party Governance Office (TPGO) team and be responsible to support the Third Party Risk Management program to ensure there is a risk-based oversight/challenge of third party risks.  Including coordinating between various program stakeholders for the execution of third party risk assessments, ongoing monitoring activities, preparing program reporting, metrics to support program oversight and assessment of effectiveness. 

KEY ACCOUNTABILITIES 

• Manage the day-to-day operation of the Third Party Governance Office (TPGO) Supplier Governance Program that identifies and reports on all of CIBC’s outsourced (material or non-material) strategic, high-risk and high value suppliers.  

• Identifies processes, policies, tools and procedures at the bank that need to be created or refined to support effective management and governance of suppliers.    

• Assist the Third Party Governance Office (TPGO), Procurement Operations, and CIBC Legal by integrating CIBC processes, policies and procedures into supplier contractual terms and conditions as required   

• Provide strategic thought leadership on how to not only address risk issues identified within the TPGO mandate but offer ideas and solutions on how to prevent and mitigate these risks from occurring in the future.  

• Assisting the team in developing the overall Bank-wide Supplier Governance monitoring program, helping refine the program into an effective, meaningful and thoughtful program  

• Serve as the point of contact for line of business delivery teams and/or vendor management offices as well as service suppliers on supplier management process issues, gaps and improvement opportunities   

• Support the U.S. Third Party Risk Committee (TPRC) in meeting their obligations of their mandate 

• Create, or revise existing processes, tools and templates that can be leveraged by LOB Operational and Delivery teams across the bank to manage and govern the bank’s supplier relationships.   

• Collaborate with other key stakeholders (to provide inputs for training related to effective management and governance of supplier contracts)   

• Guide the business units so that the requirements for supplier management and governance are clear, complete, consistent and implemented on an on-going basis.  

• Conduct review meetings with LOB Operational and Delivery teams to identify and prioritize procedural development and improvements so that the business is realizing the value from the contract  

• Collaboratively work with stakeholders to ensure timely handling of all procedural and policy issues, disputes, escalations and negotiations with managed suppliers 

US SHARED SERVICES

• Help develop, test, and maintain a risk and criticality rating system specific to the US region. 

• Provide an escalation point for risks identified in the ongoing monitoring of our shared services so they may be assessed and remediated at US risk and regulatory levels. 

• Subject Matter Expert within the US Region on the services provided by shared arrangements including but not limited to the departments they touch and the relationship managers responsible. 

• US Control Group owner of Subcontractor and Country risk.   

• The Manager will be responsible for QA’ing/Review TPRAs for shared services and assessing risks identified with shared services from a U.S. perspective 

CROSS-FUNCTIONAL RELATIONSHIPS 

• Peers within TI&I Partner Groups and middle to senior management  

• Peers in risk management or regulatory affairs 

• Regulators, Auditors  

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES 

• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, stand