Staff Software Engineer

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

We're seeking a Staff Software Engineer for our Pleasanton, CA or Coppell, TX office to design and implement platform solutions that power seamless recipient experiences across our global network. You'll work from concept through production, partnering closely with Product Managers and other Engineers. You will build robust systems that enable millions of users to engage with our digital ecosystem. Note: This is a hybrid role, with two days a week in our Pleasanton, CA or Coppell, TX office.

Responsibilities

Technical Platform Ownership

• Design, and maintain large-scale distributed systems supporting order management, payment processing, and customer engagement
• Technical decision-making for API-first platforms that integrate with multiple business systems and external partners
• Drive performance optimization and scalability improvements across core revenue-generating platforms

Cross-System Integration & Innovation

• Design and implement secure, reusable widget architectures for card servicing, payment acquisition, and customer personalization
• Build embeddable solutions that maintain PCI compliance while enabling rapid deployment across web and mobile applications
• Create integration frameworks that connect catalog management, order processing, payments, fraud/risk, and settlement systems

Security & Compliance Leadership

• Design PCI-compliant architectures using tokenization, sandboxed iframes, and strict access controls
• Implement security layers including rate limiting, bot protection, and vulnerability assessments
• Ensure all platform solutions meet enterprise security standards and regulatory requirements

Collaboration & Technical Leadership

• Partner with Product Management to translate growth funnel strategies into technical implementations
• Work closely with cross-functional teams (Payments+, Fraud/Risk, Infosec) to deliver integrated solutions
• Mentor software engineers and provide technical guidance on architecture decisions
• Lead incident response and post-mortem analysis to improve system reliability

Platform Modernization

• Implement observability solutions for monitoring, metrics, and performance analysis
• Establish development best practices and tooling that accelerate team productivity
• Author comprehensive technical documentation and operational runbooks

Qualifications

Experience

• 8+ years of Java application development with focus on large-scale, distributed systems
• BSc in Computer Science or related technical subject
• Proven track record of building platforms that process high transaction volumes with strict uptime requirements
• Experience with payment systems, e-commerce platforms, or financial technology solutions preferred
• Background in API design, microservices architecture, and cloud-native development

Technical Skills

• Strong proficiency in Java, Spring, nodejs
• Hands-on experience with REST APIs, GraphQL and modern web architectures
• Solid understanding of software engineering fundamentals, design patterns, and scalable systems
• Demonstrated ability to own complex systems and drive technical strategy
• Excellent debugging, troubleshooting, and performance optimization skills
• Comfortable providing production support as needed
• Experience in CI/CD pipelines and cloud infrastructure (AWS, GCP, or similar)
• Familiarity with observability tools (e.g. New Relic, Splunk)
• Prior experience in user-facing or enterprise-scale platforms

Leadership & Communication

• Strong communication and cross-team collaboration skills
• Experience mentoring engineers and driving technical decision-making across teams
• Proven ability to balance technical excellence with business requirements and delivery timelines
• Track record of successful cross-functional collaboration in fast-paced environments

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