Payment Controls Portfolio Governance

About the Team

Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed.

Payment Controls, a part of Cash Services, drive strategy and initiatives enabling a framework for movement of funds risk and portfolio governance oversight for Citi.

About the Role

The Payment Controls Operational Risk Sr Group Mgr manages risk and portfolio governance, has an in-depth understanding movement of funds, and has a good understanding of the industry practices. This role requires thorough understanding of strategic direction for movement of funds as a capability, combined with a solid conceptual/practical grounding and expertise within the space.

Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full direct and indirect management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities.

Responsibilities:

• Establishment of central payments/movement of funds risk and portfolio governance.
• Alignment of payment Taxonomy
• Definition of minimum control standards (including for PPC, FX validation, manual file uploads, FMI governance, funds / credit availability check, etc)
• Monitoring of payments risk / reduction
• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed movement of funds internal processes, inadequate controls, and emerging risks.
• Works with colleagues in other areas of Risk Management, Finance, Compliance/Control and the Businesses to assure appropriate management of Operational Risk processes.
• Facilitates accurate and appropriate reporting of operational risks to senior management and the Board of Directors.
• Supports corporate initiatives, including those related to Operational Risk and the alignment of capital assessments with risk management objectives.
• Identifies emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks.
• Investigates causes for metrics that are deviating from trends and escalate situations that pose excessive risk(s).
• Provides Operational Risk oversight to assure policy and regulatory compliance.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values

Qualifications:

• 15+ years relevant experience
• Experienced in Movement of Funds/ Payments Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus.
• Demonstrated analytical ability; asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Proficient in developing new ideas to mitigate risk and improve current processes.
• Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well