Senior Associate Application Engineer (Service Now)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

Job Description:

Sr, Associate Application Engineer (Service Now) works in team environment and is responsible for assisting with analyzing, designing, programming, testing and deploying new user stories and new features and moving implementation of products assigned to team from idea to production

• Utilize Discover’s Agile Way of Working, and assist with developing and configuring solutions within ServiceNow in partnership with rest of engineering team and Product Owner
• Attend Agile ceremonies and participate to ensure work is getting completed the right way
• Propose opportunities to solve business problems and for inefficiencies using your knowledge of the ServiceNow Platform
• Participate in various activities attended by team including but not limited to: ServiceNow Engineering Chapter; Continuous Professional Education; Discover Technology Academy
• Participate in rotating Incident Management and Consumer Service support schedule
• Assist team with analyzing, designing, programming, testing and deploying new user stories and features with high quality (security, reliability, operations) all the way to production 
• Participate in achieving achieving team commitments and influence others to do the same
• Remediate issues using engineering principles and escalate risk and customer impacting issues to management

Minimum Qualifications - At a minimum, here’s what we need from you: 

• Bachelors – Computer Science or related
• 3+ Years – Information Technology, (Software) Engineering, or related 
• Internal applicants: Technical proficiency rating of competent on Dreyfus engineering scale 

Preferred Qualifications - Bonus points if you have:

• Experience implementing two or more of the following ServiceNow capabilities: IRM/GRC; ITSM; Performance Analytics; Security Operations; Vulnerability Management; Configuration Management; Software Asset Management; Service Mapping; Discovery; HR Service Delivery; Employee Service Center; Virtual Agent; Orchestration; Integration Hub; Integrated Risk Management/Governance, Risk, & Control; UI Builder/App Engine.
• Hold one or more of following certifications: ServiceNow Certified Application Developer; ServiceNow Certified Implementation Specialist GRC (Risk & Compliance); ServiceNow Certified Implementation Specialist IT Service Management; Certified System Administrator; Certified Implementer and/or other ServiceNow Certifications
• Knowledge of Angular, React, Redux, and Java application frameworks
• Experience assisting with build of secure Web applications with user authentication
• Understand software testing principles and methodologies
• Experience in GRC, IRM is a strong plus.

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Application Deadline:

The application window for this position is anticipated to close on Jul-07-2024. We encourage you to apply as soon as possible. The postin