Manager, Accounting 1

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The primary function of this position is the management of a high volume, best in class operational accounting team responsible for ensuring all assigned general ledger accounts are reconciled accurately and timely, so respective balances are properly reflected in the financial statements.

Job Description:

SPECIFIC DUTIES                         

• Primary point of contact for review and approval of team’s assigned general ledger account reconciliations to ensure effective, timely and accurate reconciliations in accordance with specified policies, internal control requirements and certain regulatory and other service level agreements.
• Ensure accurate posting of general ledger entries in SAP and customer accounts.
• Assist with researching and achieving timely resolution of outstanding reconciling items and related issues, utilizing internal resources and/or vendor support. Adhere to reconciliation escalation and write-off policy.
• Maintain, monitor and report out, as agreed upon, team metrics designed to track overall team effectiveness and efficiency. Consistently innovate on existing tools and processes to help the department scale with the business.
• Track, communicate and assist in the resolution of product design or process flaws, system bugs or other operational issues adversely impacting team’s efficiency and effectiveness. 
• Effectively carry out all direct level management responsibilities for all employee reports including quality recruiting, setting and monitoring employee performance against semi-annual goals, performing annual reviews, monitoring employee and career development, and monitoring and approving timesheets.
• Monitor and assign balanced workload within a team of direct reports.
• Identify training needs for direct reports.  Work with appropriate resources to ensure training needs are met.
• Partner with GFO New Product Integration team on new product launches and market expansions that impact our accounting processes.  Manage and test changes to our existing processes in connection with these launches.  Advocate for implementations which result in effective reconciliations while preserving or improving existing levels of automation and efficiency.  
• Other duties and special projects as assigned.

REQUIRED PERFORMANCE

• Perform at a Meets or Exceeds expectations level for all specific duties outlined above.
• Demonstrate a solid understanding of PayPal’s business products, transactions, systems and related accounting process flows. Un