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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Principal Platform Engineer partners with a wide cross-section of
partners to create innovative and compelling experiences for our
Truist clients. Responsible for defining, championing, building,
delivering, and measuring observability products/platforms and
strategies for their segment. This role manages and leads high
performing product management teams consisting of product
managers, product owners, and product analysts. This role is
instrumental in the journey toward building shared observability
services, defining golden paths for telemetry integration, and
operationalizing observability as a core platform capability. You will
lead the implementation of OpenTelemetry frameworks, service mesh
telemetry, and observability-as-code patterns that are embedded in
the platform to provide default, consistent, and reusable visibility for
all services.The ideal candidate brings a strong engineering mindset,
deep experience in platform enablement, and a vision for
observability as an essential product within the product and delivery
ecosystem.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 
Responsible for leading a team of product managers and product owners, setting direction and priorities for products, services, and experiences. 
1. Responsible for understanding industry landscape, competitive environment, and voice of client
2. Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners.
3. Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations
4. Partner with Tech Agile teams on development, rollout, and post-production support
5. Partner with Legal, Risk, & Compliance on new product development and remediation when applicable
6. Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout
7. Responsible for the client experience/results/KPIs of assigned platforms
8. Manage product pricing, including modeling pricing changes
9. Manage annual budget, including monthly forecasting
10. Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning
11. Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. A minimum of seven+ years in a combination of professional services and financial services industry
2. Five+ years of product management experience
3. Deep understanding of software development methodologies and best practices
4. Deep and broad experience in digital banking, financial services, or other complex transactional services
5. Experience leading complex, cross-functional initiatives and large scale projects
6. Demonstrable understanding and appl