Associate Quality Manager

Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here…

Provide overall support to the Biscuit and Bakery Business Unit by providing Food Safety / Quality responsibilities as outlined further.
Supervises the plant documentation systems, which includes the control of quality systems documents (policies, procedures, work instructions, recordkeeping) and formulas (Optiva, SAP and floor formulas).  Manages the food safety inspection and corrective/preventive action programs.   Supports commercialization activities for new products from special batch phase through initial production.  Investigates plant non-conforming product incidents and consumer complaints, conducting root cause analysis and leading corrective action efforts.  Coordinates HACCP / Food Safety Plan risk assessments and scheduled reviews.
Provides direct supervision to QA Technician / Analyst team in support of structured product inspection programs, laboratory testing, environmental monitoring, and calibration activities.  

Principal Accountabilities (list in order of importance and indicate percentage of time spent on each)

What you will do…

70% - Provide overall support to the Biscuit and Bakery Business Unit as outlined below:
     1.  Participate in Daily Direction Setting (DDS) meetings, own mtg action items, collaborate cross-functionally with mtg representation to improve key operational metrics (SPQDC).
     2.  Manage documentation critical to quality systems, compliance, and formulation.
     3.  Support commercialization activities / new product development for the bakery.
     4.  Lead Food Safety continuous improvement efforts (complaint reduction, program reassessments, data collection systems, training).
     5.  Assess and disposition raw materials for suitability / shelf life testing.
     6.  Manage food safety inspection and corrective / preventive action programs.
     7.  Lead and coordinate other Food Safety / Quality program efforts such as SQF certification audits, facility verification / validation activities, HACCP / Food Safety Program, Raw Material Bulk Handling Systems, Food Security Improvements, etc.
     8.  Support sanitation program initiatives, environmental programs, cleaning verification & validation.

30% - Provide direct supervision to QA Technicians and Analyst team that support environmental microbiological monitoring program, laboratory testing activities, calibration program, structured product inspection programs, and allergen validation activities.

•    Manage Pepperidge Farm QA documentation including creating new documents, revising existing documents, determining training needs, overseeing the approval and distribution processes, maintaining document control database and coordinating document reviews.  Manage review, storage and archiving of quality records.  Fulfill requests for data and reports (ex. Corporate, environmental). 
•    Manage product formulas by creating/revising plant floor formulas, ensuring alignment with approved Optiva formulas.  SAP Power User responsible for creating, activating and maintaining BOMs, calculating cases per batch information, ingredient shelf-life monitoring, and creating batch assignments.   Schedule and coordinate audits to ensure formula system integrity.
•    Lead plant internal quality and fo