HCBS Supervisor, Clinical Management - Licensed

Job DetailsJob Location: SECOND CHANCES-HOPEWELL - HOPEWELL, VA 23860Position Type: Full TimeJob Shift: Days
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Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW)


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About Second Chances Comprehensive Services

Second Chances Comprehensive Services is a community-based behavioral health organization founded in 2008, dedicated to supporting at-risk youth, adults, and families through comprehensive mental health services. Our programs include intensive in-home services, outpatient therapy, crisis intervention, mental health skill-building, and residential support.

Our mission is simple: to provide second chances through counseling. We focus on preserving family systems, strengthening community stability, and empowering individuals with the skills needed to live healthy, independent lives. Through a collaborative, person-centered, and trauma-informed approach, we work to reduce out-of-home placements and support long-term wellness across the communities we serve.

Quality Assurance & Clinical Case Manager (Hybrid)

Second Chances Comprehensive Services is seeking a licensed or provisionally licensed LPC or LCSW for a unique hybrid role combining direct clinical care with leadership in quality and compliance. This position is ideal for a clinician who enjoys working with clients while also improving systems, guiding staff, and strengthening service delivery across programs.

You’ll play a key role in both client care and organizational impact—supporting individuals and families while helping ensure services meet the highest clinical and regulatory standards.


What You’ll Do

Clinical & Case Management


Provide counseling and case management services to adults, children, and families in community-based programs
Conduct biopsychosocial assessments, diagnostic impressions, and ongoing clinical evaluations
Develop and maintain Individualized Service Plans (ISPs) in collaboration with clients and care teams
Deliver trauma-informed, person-centered care aligned with best practices
Ensure compliance with HIPAA, ethical standards, and licensure requirements



Quality Assurance & Compliance


Conduct clinical record reviews and documentation audits to ensure accuracy and compliance
Review and approve assessments, ISPs, progress notes, and supervision documentation
Ensure alignment with VDBHDS, DMAS, and applicable state/federal regulations
Identify trends, gaps, or risk areas and present findings to leadership
Recommend and support corrective actions and quality improvement initiatives



Supervision & Leadership


Provide clinical supervision to assigned QMHP staff
Lead individual and group supervision sessions, offering guidance and professional development
Review documentation and provide feedback to maintain high clinical standards
Support staff in adhering to agency policies, procedures, and ethical practices



Process Improvement & Risk Management


Help strengthen workflows, systems, and internal controls
Partner with leadership to improve service quality, efficiency, and compliance
Contribute to a culture of accountability, continuous improvement, and ethical care delivery



What We’re Looking For


Active LPC or LCSW license or provisional license in the Commonwealth of Virginia
Experience in community-based mental health services
Strong knowledge of clinical documentation, service planning, and compliance standards
Experience with (or interest in) supervision and quality assurance
Ability to balance direct care with administrative and leadership responsibilities



Why This Role Stands Out


Hybrid flexibility with a mix of field, remote, and administrative responsibilities
Opportunity to expand beyond direct care into leadership and quality improvement
Meaningful impact on both client outcomes and program quality
Collaborative, mission-driven environment focused on community mental health


What We Offer


Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off
Company Paid Short Term Disability Insurance
Voluntary Long Term Disability Insurance
A multitude of a la carte benefit options


 

Equal Employment Opportunity

Second Chances Comprehensive Services is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, o