Chief Strategy and Transformation Officer

Salary Range:  $297,088.00 (Min.) - $401,068.00 (Mid.) - $505,049.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
 

Job Summary

The Chief Strategy and Transformation Officer (CSTO) serves as a key member of the senior leadership team and is responsible for the development and implementation of comprehensive strategic plans and transformation initiatives to improve organizational performance and achieve long-term goals.

Aligns strategies with the organization’s long-term vision.  This role analyzes market trends, identifying growth opportunities, and overseeing strategic initiatives to ensure the organization maintains a competitive edge. The CSTO collaborates closely with cross-functional teams to align business units and determine strategic priorities that align with the organization’s mission. By conducting thorough analyses and evaluating potential scenarios, the CSTO guides executive decision-making processes, developing and maintain strategic partnerships, and overseeing key business initiatives. The CSTO ensures that strategic goals are communicated effectively and cascaded down throughout the organization, enabling successful implementation across different departments.

Duties

Strategic Planning: Collaborate with the CEO, board of governors, and other senior leadership to develop a comprehensive strategic plan, including market analysis, competitive assessment, and future growth strategies. Establish key strategic priorities and translate them into actionable plans. Monitor and adjust the strategic plan based on market dynamics and internal performance. Manage the strategic planning process including formulate the company’s strategy by framing clear strategic choices, soliciting the perspectives of the organization’s senior leaders, driving to alignment and articulating a comprehensive resulting organizational strategy. Address mission-critical problems and projects.

Market Analysis: Conduct in-depth market research to identify emerging trends, customer insights, and potential disruptions. Analyze competitor activity and assess market share to identify opportunities and threats. Develop strategic responses to market changes and competitive challenges.

Transformation: Align transformation goals with the organization’s overall vision and strategy. Lead the organization through substantial strategic changes articulating clear vision and deep focus on building new capabilities to support that vision. Identify capability gaps and drive accelerated performance improvements with emphasis on sustained long-term change. Build in discipline required to establish a new trajectory that keeps pace with disruption and agile approach that delivers quick wins and iterative progress. Ensure transformations deliver measurable business value and support sustainable growth. Optimize business processes, identify areas of improvement, and implement strategies to enhance efficiency. Apply understanding of impact on member and communities with mapping and analysis of transformational initiatives.

Business Development: Evaluate and execute partnership opportunities and in partnership with CEO and other members of the Senior Leadership team, lead strategic alliance negotiations. Support the product team in the development of new business models, product lines, or market expansions. Assess potential risks and opportunities associated with new ventures.

Duties Continued

Performance Management: Establish key performance indicators (KPIs) to track the progress of strategic initiatives. Monitor execution of strategic plans and make necessary adjustments to ensure alignment with goals. Track and communicate progress on organization wide strategic plan.  Facilitate on-going conversations with leaders to gain a