Court Operations Associate - Dakota County District Court - Jury

The First Judicial District is seeking qualified applicants for a customer-focused and team-oriented Court Operations Associate to join the Jury Division of the Dakota County Court Administration team at the Dakota County Judicial Center in Hastings, MN.

This Court Operations Associate position is fast paced, highly detail-orientated position with a variety of responsibilities. Primary responsibilities include advanced case processing in an electronic environment, extensive work in the courtroom and providing exceptional customer service on the phone and in person. This position will work directly with the public, juries, judges and justice partners. Duties require the application of independent judgment and the interpretation of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job.

The primary work location is in the Jury/Trial Division of the Dakota County Judicial Center, 1560 Highway 55, Hastings, MN 55033. Reimbursable travel to and work at other Dakota County Court facilities may be required, including the Dakota County Northern Service Center in West St. Paul, MN 55118 and the Dakota County Western Service Center, Apple Valley, MN 55124. Standard hours of work are Monday - Friday, 8:00 AM - 4:30 PM. 

The Minnesota Judicial Branch is pleased to offer a comprehensive benefits package including medical, dental, and optional benefits and paid vacation, sick leave and paid holidays. 

What You Will Do 

The following are examples of major job duties expected of this position: 

• Performs the full range of court operations work within an assigned unit, which may include case processing and clerking hearings in the areas of probate, jury trials, appeals, traffic, criminal, civil, juvenile and/or family, using electronic case processing system, including MNDES, and related applications and equipment
• Provides assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, and/or electronically; provides forms, documents, and court procedure information; checks people in for court; refers new or complex questions to higher level staff. 
• Performs in-court updating, including calling cases, taking minutes, clerking jury trials, updating MNDES, processing documents filed and distributed in the courtroom, and recording required data regarding parties, documents, flags, comments, and events in electronic case management and other relevant systems in the courtroom. 
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures. 
• Utilizes applicable technology (i.e., courtroom technology, MNDES, and information systems and/or programs) and office equipment to perform and complete work assignments. 
• May perform the duties of an Electronic Recording Equipment Operator (EREO), including setting up and testing recording equipment, recording and monitoring court proceedings, creating courtroom log as necessary, backing up recordings in compliance with applicable policies and procedures, and shutting down recording equipment once recording has been completed. 

What You Must Have   

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High School Diploma or Equivalent
• One year of recent experience in the legal field or highly technical, customer focused, administrative, office, or clerical work

Nice to Have 

• Associate's or Bachelor's degree in Criminal Justice, Political Science, Business Administration or a related field
• Experience working in the legal field or court setting
• Extensive knowledge of court policies, procedures, processes, and terminology
• Experience working with Minnesota Court Information System (MNCIS) and eFile and Serve (EFS) the Minnesota Judicial Branch electronic case processing system

What You Will Bring 

• Knowledge of court procedures and policies, laws, legal terminology and legal factors pertaining to the court.
• Knowledge of the organization, operation, function, and jurisdiction of the court.
• Knowledge of basic arithmetic.
• Knowledge of modern office practices and procedures.
• Knowledge of customer service practices.
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and p