Inside Sales Account Executive

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale.  Interested to find out more about us?  Check out:  www.cyara.com Want to know what it’s really like to work at Cyara?  Check out this link to meet some real Cyaran’s and read about their individual career journey with us:  https://cyara.com/employee-profiles/ 

Let's talk about the role and responsibilities:

• Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning
• Possess experience selling into your applicable region having understanding of the ICP and buyer personas within your region. This includes experience selling into international and/or multi-national accounts if applicable.
• Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives
• Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities
• Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed
• Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast
• Identify the correct buyers for Cyara's solutions and services
• Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities
• Possess a deep understanding of the value provided by Cyara solutions and services
• Articulate the value proposition of Cyara as a company, emphasizing its competitive advantages
• Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes
• Appropriately leverage discounts and promotions as economic levers during negotiations
• Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders
• Exhibit in-depth knowledge, accuracy, and skill in positioning Cyara as a company and its solutions
• Understand relevant competitors, their strategies, and how Cyara compares
• Address competitor advantages raised by buyers and successfully sell against competitors

Let’s talk about your skills/expertise:

• 3+ years proven SaaS sales experience
• Professional demeanor with a positive attitude, focusing on problem-solving and "How can I" rather than dwelling on challenges
• Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization
• Commitment to fostering a collaborative environment and working together to achieve team goals
• Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits
• Proven track record in closing deals
• Strong time management skills and high degree of self-motivation
• Strong work ethic with a desire to drive for results
• Deep commercial awareness and successful business management track record
• Demonstrated experience of selling to high-value contracts involving multiple decision makers
• Experienced background in developing and managing commercial relationships
• Excellent presentation skills
• Must be highly organized, resilient & motivated to sell
• Proficient in CRM tools, ie. Hubspot, Salesforce or other

Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an  equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we c