Sales Floor Manager

Come join the team that is reinventing home! Wayfair is hiring for our retail store! If you are looking for rapid growth, constant learning and dynamic challenges, this store might be the future home for your career. This role will be responsible for growing and leading our team of sales and design professionals who work with customers to create a home they love. 

Essential Functions

• Oversee the Sales & Design team to execute an exceptional customer experience through assessing level of customer engagement and product education. 
• Inspire and develop high performing teams and leaders by communicating clear goals and expectations, and conducting follow up
• Deliver and lead the commercial action plan for your store; taking input from your sales and design managers to ensure the department supports the achievement of the agreed upon goals and customer experience, maximizing sales and sustained long term profitability
• Ensure your team understands the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers
• Ensure effective Salesfloor coverage and leading selling initiatives throughout the store as needed
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. UPT, Sales) and inform planning processes (e.g., quarterly business review and sales planning)
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
• Collaborates and implement Corporate and General Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Work cross-functionally to drive department specific projects and initiatives
• Support operational strategy and innovation to drive business goals for revenue, operational performance, and profitability

Qualifications: 

Required

• 5 years of retail leadership experience, 3+ years of management experience
• Working knowledge of Google Suite tools (Docs, Sheets, Slides, Calendar / Gmail) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Ability to handle multiple tasks in a changing environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• The Sales Floor Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts

Preferred

• Prior experience in home furnishings / furniture related industry 
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

Physical Requirements:

• Seeing, color perception, hearing/listening, clear speech, hand and finger dexterity
• Ability to sit or stand for long periods of time
• Complex reading and writing skills, basic math skills, judgment/decision making, analysis/comprehension
• Lifting and carrying objects over 50 lbs

About the Company

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry,