Senior Manager, Product Operations

<div class="content-intro"><h2><strong>About Fora</strong></h2> <p>Fora is the <strong>modern travel agency</strong>, empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform.&nbsp;Our <strong>business-in-a-box platform </strong>gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a <strong>vibrant community </strong>and exclusive industry partnerships.&nbsp;At the heart of it all is <strong>our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career</strong>, whether full-time or part-time. We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal.</p> <p>Founded in 2021 by seasoned entrepreneurs,&nbsp;Fora has grown steadily since, expanding to a team of <strong>200+ full-time employees</strong> based in downtown <strong>New York City</strong>. <strong>In 2025,</strong> we announced our <strong>$60 million Series B and C investment rounds</strong>, led by<strong> Thrive Capital </strong>and<strong> Insight Partners</strong>, with participation by previous investors including <strong>Forerunner</strong> and <strong>Heartcore Capital.</strong> We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work.</p> <p>We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel.</p> <p>&nbsp;</p></div><h2><strong>About The Role</strong></h2> <p>We’re seeking a&nbsp;<strong>Senior Manager, Product Operations</strong> to drive the next evolution of our Product Ops organization. This highly visible role will serve as a force multiplier across Product, Support, Engineering, and BizOps—owning the strategy and execution of operational systems that ensure our customer experience and internal processes scale efficiently. You’ll be responsible for orchestrating launch readiness, maturing our systems of record (like Intercom and Confluence), embedding AI tooling into workflows, and building repeatable processes that support a 24/7 global operation. This is a net-new role reporting to the Director of Product Operations &amp; Support and offers significant ownership and career growth potential.</p> <h2><strong>Key Responsibilities</strong></h2>