Front Office Coordinator - ACG

Job Summary 

The Support Services Clerk will provide administrative support and ensure the efficient operation of the office/department. Performs a number of standard office/administrative support-type functions, including but not limited to: Receptionist duties such as answering telephones, referring callers to the desired parties, taking and delivering messages. Operating copying and other office machines. Delivering messages and other documents. 

Essential Functions

• Responsible for clerical and receptionist duties in support of the Nursing Unit
• Schedules appointments, procedures, and transportation.
• Answers the phone and directs calls.
• Orders new supplies and equipment.
• Completes other administrative work as needed.
• Collaborates with medical and administrative staff.
• Maintains the confidentiality of all patient records.
• Follows all hospital policies and procedures.
•  
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• 0-1 years Customer service experience with one year of Unit Clerk/Secretary or equivalent experience required

Knowledge, Skills and Abilities

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong interpersonal skills and ability to work effectively in a team-oriented environment.