E-learning Content Creator, CCH Tagetik Global Academy

CCH Tagetik is seeking a passionate and organized E-learning Content Creator to support all activities related to the Corporate Academy and Knowledge Management teams. In particular:

• Research and develop new training courses and related additional assets under the guidance of a Senior Member or a Subject Matter Expert (SME)

• Maintain existing training material

• Create and maintain digital assets related to product enablement such as videos, e-learning, knowledge base articles.

You are expected to organize and balance the activities related to research, development, delivery and internal knowledge sharing.

You will:

• Assist the Academy/Knowledge Management Team and the Global training network, with the ability to solve complex issues in a timely manner, or when possible to act proactively to avoid the arise of any issue

• Deliver classes on 2/3 processes of Tagetik (in Italian and English) but you are aware of all the other existing processes and you are able to refer to those topics

• Develop training content and training assets following the team best practice

• Manage a difficult or numerous class both from a human and professional point of view

• Reply and manage questions outside the training scope in a professional way.

Other Duties:

• Prioritize and execute multiple concurrent work streams

• Create and ensure quality and freshness of existing content (Knowledge Base articles, Training Material, Enablement videos, etc.)

• Foster mutually beneficial relationships

• Support coworkers and promote a positive work environment.

Your profile:

• Bachelor’s Degree in a related field preferred

• Experience with CCH Tagetik (preferred) or other enterprise software (ERP, BI tool, …) or experience in design of training courses / program

• Excellent attention to detail, sense of ownership and proactive attitude towards the role

• Ability to work independently as well as part of a broader team

• Fluent in English, both written and spoken (C1 preferred, B2 minimum)

• Excellent written and verbal communication skills

• Open-minded and open to interact with people from different background and cultures

• Experience in the Financial Consolidation area and knowledge of accounting basics are a plus.

What do we offer you at CCH Tagetik part of Wolters Kluwer?

• Flexible working hours where you can start between 8:00 and 10:00 and flexible working policy (2 days in the office, 3 days from home)

• English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning and Udemy

• Continuous training plans provided through in-person courses, certifications, training-on-the-job, webinars

• Performance plans where we would like to determine which career path you prefer to follow. Annual performance and salary reviews

• Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.