Manager, Datacenter Infrastructure

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

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Posting Open Date: March 9, 2026

Anticipated Posting Close Date*: April 9, 2026

*Job posting may close early due to the volume of applicants.

Manager - Datacenter Infrastructure

The Datacenter Infrastructure Manager will lead and develop a team of Datacenter Engineers responsible for delivering server and network capacity across Fastly’s globally distributed infrastructure.

This role partners closely with Engineering, Network, Systems, and Supply Chain organizations to ensure datacenter deployments are executed efficiently, safely, and in alignment with broader platform and product requirements. The ideal candidate brings strong operational leadership, technical fluency, and the ability to translate engineering intent into reliable, repeatable execution at scale.

You will be responsible for prioritizing day-to-day operational work, establishing clear documentation standards, and driving continuous improvement across processes, tooling, and deployment workflows. Success in this role requires a strong understanding of datacenter architecture and technical functions, including server hardware, networking fundamentals, power and cooling constraints, and high-density deployment models.

As a player-coach, this role maintains hands-on technical credibility while enabling the team to operate independently and at scale. The Manager is expected to understand and guide work across core datacenter activities such as hardware installation, cabling, cross-connects, power allocation, rack elevations, bills of material, validation and deployment documentation. Prior experience supporting server and network deployments, as well as contributing to tooling or automation requirements, is strongly preferred.

This position requires a leader capable of operating in a globally distributed environment; managing priorities across time zones, coordinating multiple parallel initiatives, and ensuring consistent execution against delivery commitments. The team is expected to operate autonomously for routine execution while collaborating cross-functionally to resolve complex issues, support escalations, and continuously improve operational maturity.

We are seeking a strong communicator who values transparency, accountability, and ongoing development — someone who invests in growing both technical capability and leadership capacity within their team.

Join Fastly in helping build and scale the infrastructure that powers the brands behind the best of the web, by driving execution excellence, strong engineering partnerships, and scalable deployment practices across our global network.

What You’ll Do:

• Recruit, develop, and retain a high-performing team of Datacenter Engineers, defining clear KPIs aligned to organizational goals, establishing training plans for new hires, and providing ongoing mentoring, coaching, and career growth paths for existing team members.
• Provide leadership and strategic guidance across day-to-day datacenter operations, planning, and execution, including oversight of onsite installs, break-fix activities, workload prioritization, project sequencing, and resource allocation to consistently meet internal and external SLAs.
• Own team execution and operational readiness by reviewing daily reports, proactively identifying risk and capacity constraints across global PoPs, and adjusting priorities, schedules, travel plans, and use of third-party services for deployments and preventative maintenance.
• Oversee tooling, documentation, and process rigor, ensuring effective use of Jira for workload management and that technical leads create, maintain, and publish high-quality SOWs and SOPs for DCI and cross-functional or third-party consumption.
• Serve as the primary escalation point for complex infrastructure, hardware, and system issues, working cross-functionally with other team leads and managers to drive root cause resolution and prevent recurrence.
• Partner closely with Capacity Planning, Procurement, Technical Project Managers, and Infrastructure Acquisition teams to define scalable processes, SLAs, and deployment strategies that minimize risk and protect delivery timeli