Area Clinical Authorization Specialist Lead

Company Description

MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities within Denver and surrounding areas.

We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.

Job Description

Reports directly to the Area Vice President of Clinical Operations and is responsible for pre-authorization and re-authorization for skilled and non-skilled services in collaboration with the clinical case management team and following up. This position ensures compliance with MGA policies, State policies and procedures, and policies of accrediting agencies, as well as responsible for maintaining compliance with all reimbursement guidelines and maintaining patient confidentiality/HIPAA guidelines

Duties and Responsibilities

Lead and Supervisory Duties:

• Oversee Clinical Authorization Specialist Staff: Supervise, participate, and provide leadership to Registered Nurses, ensuring adherence to clinical protocols, role responsibilities, and company policies.
• Performance Monitoring: Regularly evaluate the performance of the clinical authorization staff, offering constructive feedback, guidance, and support. Address any performance issues promptly to ensure quality of service and work performance.

Clinical Authorization Duties:

• Oversight of Quality Assurance and Improvement monitoring in collaboration with the local clinical and operational leadership teams to ensure Quality Management Program standards are being met.
• Work with the Authorization Departments and Clinical Leadership on incoming referrals to gather documents to submit patient information to obtain pre-authorization for all MGA services.
  - Work through pended PARs and gather further documentation
  - Follow the patient through from referral to approval or denial process and report back to the corresponding offices the updates
  - Track all denials and work with the local teams on the next steps (including COB, P2P, etc).
• Oversight of the employees reviewing authorization tools for each location and review for missing information and corrections for:
  - Complete and holistic plan of cares that match the skilled needs of the patient
  - Diagnosis
  - Authorization tools
  - Doctor orders
  - Nursing Assessment
  - Any other pertinent paperwork needed for submission
• Oversight of track all service line renewal auths for submission and work with the clinical team, operational team, and clients to gather documentation to submit auth to KEPRO
  - Track all renewal auths for submission and work with local teams to gather documentation to submit auth to KEPRO
  - Keep tracing up to date in real time
• Enforces/ demonstrates compliance with State/ Federal regulations.
• Ensures effective communication to coordinate the creation of each authorization submission packet.
• Finalize completed authorization packets to submit to insurance for approval.
• Document all conversations and authorization transactions in the management system.
• Communicate effectively with staff and management.
• Appropriately perform all other duties assigned by Supervisor (or designee).
• Supports and executes the mission, ethics, and goals of the company effectively.
  - Represent themselves in a positive and professional manner in the company and community.
  - Adheres to dress code with a clean and neat professional appearance.
  - Reports on time and as scheduled to complete work within designated time.
  - Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.

Qualifications

• Current state license as a Registered Nurse, BSN preferred.
• Minimum of two years of nursing experience in a Home Health or Acute setting preferred.
• Minimum of two years of experience in completing authorization tools and authorization submittals for skilled home care services.
• Demonstrate leadership capabilities with strong supervisory and interperson