Project Manager, Production Solutions - UCAN

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Team: The mission of the Production Solutions (PS) team is to enable Netflix production teams and content creators to do their best work. We provide support across all production functions, including Production, Post, VFX, Music, Technology, and Innovation to address regional opportunities for operational execution. 

Role Expectations: This is a demanding and fast-moving position and a successful candidate will be proactive, innovative, self-driven, and able to juggle multiple responsibilities with a strong emphasis on organization and attention to detail at all times. Our business is in a constant state of evolution, requiring resilience, adaptability, and growth in skillsets and scope of work. We value people who are creative problem solvers, have excellent judgment, and thrive in an ambiguous environment. Truly collaborative, you are always excited to take on a new challenge and enjoy making the business better for everyone.

The Role: The Project Manager of Production Solutions will report directly to the Director of Production Solutions. Core responsibilities include: managing the regional delegates program and managing a number of projects by focusing on execution, communication, and alignment. This role encompasses leading and supporting regional projects, and also includes collaboration with global stakeholders like the GPS team (Global Program Management) and Product teams.

Core Responsibilities:

• Focus on communication of the progress of projects that have been set as a priority for the year 

• Facilitate and track the progress of initiatives by ensuring Project milestones are communicated to stakeholders and Project leads/ICs are kept up to date on the progress of each initiative

• Build presentation decks as required for specific projects (e.g.: learnings, kick-offs, and roadshows) as well as create guidance, pull data reports, or write FAQ documentation

• Assist in a support role to the Managers in the team for projects or specific asks: leading a project for coverage or acting in a support role when the project is big and requires more than one person leading the project.  In addition, following up on the next steps to ensure the timely completion of action items by the PS team and Project Stakeholders

• Regularly align with the GPS team to share regional priorities, best practices and integrate new learnings from our region

• Ensure consistent participation across our team Slack channels as well as representing the PS team to cross-functional teams within the studio when required (e.g. responding to queries in communication channels or tracking and raising awareness of issues communicated via stakeholders)

• Update and maintain all platforms used by the PS team for internal organization (e.g. Airtable, trackers) with the input and collaboration from the team

• Build and nurture cross-functional relationships with all stakeholders

Qualifications:

• 5+ years prior experience as a Production or Project Manager or Coordinator across a range of complex productions or projects

• Familiarity with television series and film production or project management process

• Strong administrative skills with experience organizing different tasks and requests from different stakeholders

• Detail-oriented and highly organized with a knack for finding inefficiencies and a strong will to fix them

• Ability to work with ambiguous parameters and able to deconflict competing priorities while meeting deadlines

• Ability to prioritize and multitask a high volume of tasks, problem solve, and offer creative solutions

• Team player who thrives in a fast-paced collaborative setting

• Self-starter and highly motivated to actively contribute ideas that help to elevate the team and their projects

• Strong written and oral communication skills for presentations in large meetings with multiple stakeholders

• Proficiency in Google Suite (with a special foc