Production Support Engineer

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

NBCUniversal is seeking a dedicated Production Support Engineer to join our dynamic Production Media Engineering group. The ideal candidate will be responsible for ensuring seamless on-air productions by supporting all production systems at Versant Media Locations in Englewood Cliffs, NJ and New York, NY. This also includes our Remote Production sites in Washington DC and West Coast locations in LA and San Francisco.

You will be troubleshooting, diagnosing, and solving any technical issues that arise during live broadcasts and production tapings, including video, audio, transmission, and post-production systems. This role is pivotal to Versant Media’s commitment to deliver high-quality news, sports, and entertainment 24/7. You will maintain the integrity of cutting-edge broadcasting technology and collaborate with Engineering and Operations to optimize broadcast workflows in a fast-paced environment.

Qualifications

• Minimum 2 years of recent experience supporting or designing live television production environments.
• Proven ability to troubleshoot complex audio/video workflows in SDI and IP (SMPTE 2110) environments.
• Hands-on experience with HDSDI, AES, MADI, AES67, Ravenna, Dante, and other analog/digital audio formats.
• Experience with IP-based broadcast equipment, including routers, switchers, audio boards, signal processors, and playback systems.
• Experience with Evertz products, including Magnum, EXE Routers, SDVN, VUE, and VIP.
• Experience with video production systems, encoders/decoders, and studio equipment.
• Strong understanding of audio systems, including Calrec, LAWO, Pro Tools, RTS/Bosch/ClearCom, and ENCO.
• Knowledge of production graphics platforms, including VizRT, Ross, Chyron, and AR/VR systems.
• Experience with SONY production switchers, studio cameras, and related studio systems.
• Experience with wireless audio, FOH systems, audience PA, and actors’ call systems.
• Solid grasp of TCP/IP protocols, computer networking, and storage infrastructures.
• Experience with transmission, fiber, and encode/decode distribution and transport systems.
• Exposure to cloud and VM-based applications and platforms.
• Ability to read and interpret AutoCAD drawings.
• Proficiency with project and ticketing systems such as JIRA and Confluence.
• Strong organizational and communication skills; client-focused with ability to prioritize on-air issues.
• Capable of working independently or collaboratively in a fast-paced, live production environment.
• Willingness to work rotational shifts, including evenings, overnights, weekends, and holidays.
• Flexible commute and travel availability between NJ and NY Versant Media locations.
• Bachelor’s degree in Film Production, Broadcasting, Computer Science, Electrical Engineering, IT, or equivalent work experience in relevant industry. 

Additional Requirements:

• Fully Onsite: This position has been designated as onsite, meaning that the position is expected to contribute from an NBCUniversal/Versant Media worksite.

This position is