Chief of Staff, Sales

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ®  app daily.

The Chief of Staff, Sales position is a critical role within Chamberlain Group's Sales function, enabling the Chief Revenue Officer to work more effectively with internal and external stakeholders. This is a highly strategic and facilitative role that requires a combination of focus and flexibility, as well as a willingness to play an active, operational and communicative role.

A successful incumbent is expected to (I) proactively streamline and oversee strategic business initiatives and day-to-day tasks to ensure the Sales organization is set up for success, (ii) anticipate the needs of the organization and CRO, acting as a liaison, and (iii) provide support and be responsible for a broad variety of tasks that facilitate the CRO’s ability to effectively lead the Sales functions across Chamberlain Group.

Job Responsibilities:

• Define new operational strategies by working with the CROO and other executives on special projects

• Support CRO ranging from day-to-day activities to strategic initiatives (presentations, preparation for critical meetings and business reviews)

• Organize and run effective sales meetings, including planning agendas, preparing briefs, manage discussions, document key information and action items, and follow up to drive toward milestones

• Facilitate and manage the end-to-end process of identifying, prioritizing, chartering, communicating, and managing key strategic business projects

• Solve complex problems using data, business knowledge, and collaboration across organizations

• Drive clarity and alignment across sales functions and business units

• Develop and build relationships with all employees and leaders for increased efficiency and responsiveness of existing operations

• Serve as subject matter for all sales initiatives.  Act as subject matter expert by handling inquiries, developing action plans, and assisting with preparation and dissemination of communications

• Collaborate with Corporate Communications to drive cohesive communication strategy and change management efforts between sales functions and broader organization

• Work closely with Sales Operations to Identify and drive overall operational efficiency & effectiveness opportunities across the organization

• Collaborate with HR partners & CRO to design and drive culture & engagement initiatives

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

• Bachelor's Degree in Engineering, Business Administration or similar field

• 7+ years of experience in sales, sales operations, business management, consulting or equivalent job-related experience as defined in the Essential Duties and Responsibilities

• Experience in planning and leading strategic initiatives

• Superior organizational skills and project management abilities

• Keen business acumen with deep understanding of business operations

• Excellent communication skills with ability to simplify and explain complex problems to stakeholders of all levels across multiple functions

• Emotional intelligence, self-motivation and strong analytical and interpersonal skills

• Able to travel up to 15% - domestically and internationally

Preferred:

• Bachelor's degree in business or quantitative discipline preferred

• Masters of Business Administration is a strong plus

• Sales and sales operations experience with a focus on o