Senior Technical Program Manager

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC

As a member of the Technical Program Management team, you will provide support and leadership to help cross-functional teams deliver against key business outcomes. You will focus on aligning multiple stakeholders on goals and projects, establishing clear communication channels, and driving the team towards milestones and deadlines. You'll work with teams to create a culture of teamwork and collaboration, bringing together Product, Development, Quality Assurance, Security, Legal, Analytics, Release and anyone else needed to achieve business goals. As a Technical Program Manager at Credit Karma, you have the opportunity to pave the way to a new, more structured way of working in a space where our work delivers value to our members. 

What you’ll do:

• Provide leadership and coordination for Engineering programs that span multiple teams and departments.
• Drive cross-functional partnership to create shared goals and timelines.
• Create detailed project plans with engineering and other teams to align on deliverables, milestones and deadlines.
• Manage and document cross-functional dependencies required for program delivery.
• Proactively mitigate program risks and manage risk communications. 
• Improve efficiency across teams by identifying new processes or improvements to existing processes.
• Facilitate release planning and activities that span across multiple teams.
• Work with all levels of Engineering leadership. 

What’s great about the role:

• You'll have high visibility and impact on the success of the team. Our TPM's are always in the middle of the action.
• You'll be part of a tight-knit, supportive team of peers.
• You'll learn a lot. Credit Karma is building products and capabilities unlike anyone, and the TPM team is generating process improvements all the time to keep us moving at startup speed.
• You’ll have autonomy to drive programs in the way you see most effective, and ability to directly influence broader company changes.

What we are looking for:

• 5+ years of experience working with Engineering teams in a technology company setting.
• Bachelor's Degree or foreign equivalent in a technical or related field from an accredited college or university, or equivalent job experience

What we would love to see: 

• You have managed a project involving 3 or more teams and 20 or more individuals from conception to delivery.
• You have clear opinions on what Program Management is and how to structure a program in an environment that may not have a clear structure already.
• You are experienced with Scrum, Kanban, Lean, and scaled Agile principles and practices.
• You have the skills & capability to handle a large program and/or multiple simultaneous projects with significant complexity and ambiguity in terms of number of cross-functional teams involved, dependencies, & risks.
• You are familiar with software engineering, and how systems are designed and implemented.
• Excel in fast‐paced and fluid environments.
• You'll be comfortable proactively making recommendations on process improvements and unique solutions and are comfortable documenting those solutions. 
• You can interact with internal and external senior‐level leaders and day‐to‐day contacts alike.

Pay Transparency Notice: 

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $187,220 to $207,000 plus equity and benefits. 

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in