Patient Transport Supervisor

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-22195

Facility:

LOC0001 - 55 Fogg Road55 Fogg Road Weymouth, MA 02190

Department Name:

SSH Patient Transport

Status:

Full time

Budgeted Hours:

40

Shift:

Every Weekend (United States of America)

Reporting to the Director of Public Safety and Chief Safety Officer and working closely with the Manager/Public Safety and Support Services, the Manager of Patient Transport and Courtesy Coach Program has 24-hour a day responsibility for the Patient Transport Department and Courtesy Coach Program; including: the safe, effective, and timely transport of patients and patient related equipment throughout the hospital and community. The Manager has authority to make decisions related to the Patient Transport Department and Courtesy Coach Program directly impacting patient care and logistics, human resources, and financial management. Is responsible for analyzing and reporting department data and productivity metrics.

 

Compensation Pay Range:

$79,600.00 - $113,800.00

 

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions that the person in the job is held accountable for. Following are the essential functions of the job.


* Use this to denote if a function does not provide opportunity to perform beyond "Meets Expectations"
1. Assist leadership in development, implementation and evaluation of Patient Transport program to assure a quality service consistent with the Hospital mission.
a. Perform/participate in assessment for program as assigned.

b. Participate in program development proposal efforts as requested by leadership.

c. Implement department level program with defined parameters.

d. Evaluate program to ensure effectiveness, and identify and rectify any issues.

e. Evaluate on-going programs as assigned by leadership.

f. Generate reports regarding the above within the time frame specified by leadership.


2. Develops goals and objectives for the department. Plans, organizes and manages the department.
a. Plans are developed annually, and are revised throughout the year as necessary, as reviewed by leadership.

b. Plans are developed based upon the needs, goals, and objectives of the department and the strategic initiatives of the organization.

c. Plans are presented to leadership.

d. Planning time occurs regularly and at least weekly in order to mange the high volume of activity/tasks to be accomplished, as observed by leadership.


3. Selects, orients/trains, schedules and assigns staff. Develops standards of performance and monitors and supervises staff. Encourages professional development of staff.
a. Staff are selected based upon qualifications required for positions as defined in the job descriptions.

b. Staff are oriented and trained thoroughly upon hire including a review of the department manual and staff receives on-going training and communication as determined through feedback and exit interview information.

c. Standards of performance are written and kept up to date for each position in the area and are reviewed with staff at least annually (upon review) and whenever they change, as observed by leadership and through review of annual staff evaluations.

d. Reviews of staff are completed thoroughly, and on time, as observed by leadership.

e. Communication is effective with staff resolving conflicts which may be hampering relationships and productivity as determined by feedback and observations made by leadership.


4. Monitors the annual operating budget and ensures the department operates within allocated funds. Maintains records and statistics for administration and regulatory purposes. Applies cost-effective measures in departmental operations.
a. Develops department budget within designated deadlines according to all budgetary policies and procedures.

b. Effectively utilized resources within established budget; notifies director of all variances anticipated, or occurred, to maintain department services.

c. Adheres to procedures regarding acquisition of, and payment for, goods and services, as evidenced by appropriate and timely processing requisitions and invoices.

d. Recommends was to reduce expenditures and/or enhance revenues without compromising quality of services.


5. Responsible for department policy an