Date Posted:

2026-02-26

Country:

United States of America

Location:

Lakewood Ranch Silver Run Office

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

SUMMARY: 

The Client Services Coordinator reviews and evaluates patient applications for financial assistance approval and coordinates monthly grant payments.

The CSC acts as a liaison between client/family, the FCS Foundation, and other external agencies and organizations to ensure necessary assistance is delivered promptly and effectively.

Performs all duties in accordance with organizational policies and procedures.  

 

PRIMARY TASKS AND RESPONSIBILITIES: 

• Review and analyze patient applications for processing.

• Assist in reviewing and responding to new applications within seven workdays. 

• Foundation phone coverage, including checking voice mail messages and checking FCS Foundation emails 

• Receive daily check and balance of approval notifications to ensure proper payment status   

• Manage steps and activities required to resolve and complete applications that are approved for payment. This includes verbal and written communication with patients and follow-up with advocates, financial counselors, and social workers 

• Performs any other duties as assigned 

 

EDUCATION/CERTIFICATIONS & LICENSES: 

• 4-year degree 

EXPERIENCE:  

• Less than two years of experience  

• Strong customer service skills, both oral and written 

• Experience in tracking and reporting  

• High degree of office and administrative proficiency, including database management 

 

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:  

Essential competencies and KSAs targeted to successfully performing in role: 

• Detailed oriented with the ability to exercise independent judgment 

• Strong interpersonal skills to include