Physical Therapy Technician/Front Desk Back Up

Description

 This position and would be Monday, Wednesday and Friday afternoons and Tuesday all day, with other possible hours.  The position will be 25-35 hours.  

About Us:

The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a welcoming and friendly environment for all we have contact with.

Position:

Great team members are ones who fit our culture and values, working alongside the physical therapists and assisting the patients. We strive to provide a friendly and encouraging environment for our patients and you play a key role.

Your primary focus on the team is to assist the clinicians in their day to day work. You will also be anticipating clinic needs such as maintaining cleanliness and ensuring equipment is in working order and ready for use. You will be directly relating to patients to ensure they are comfortable and feel welcome. In addition, this position will be required to fill in at the front desk to answer phones, enter patient information, scribe, and schedule.

You will be maintaining a high level of intensity through out your day working with the clinical staff. You will be greeting patients and working side by side with them as directed by the therapist. You will prepare and gather equipment to facilitate quick and efficient transitions for patients.

What You Need to be Successful:

• Excellent customer service skills and the ability to be welcoming and to put people at ease.
• Ability to stand, stoop, and move throughout the clinic for your entire assigned shift. This person is on their feet providing amazing care to our patients the entire time they are in the clinic.
• Have a high level of proficiency with computers and Microsoft programs.
• Ability to multi task and anticipate the needs of patients and clinical staff. In addition, having the initiative to seek out tasks that need to be done in order to maintain cleanliness and efficiency.
• Interest in helping people make progress toward their health goals. You will be receiving experience in the physical therapy field and this is an ideal role for someone with an interest in furthering their knowledge and experience in physical therapy.

Qualifications:

High School diploma desired. All staff must be age 18 or over to be eligible for employment.

Requirements

Qualifications:

Minimum Education/Licensure/Certification:

High school diploma is preferred; satisfactory completion of on the job training.

Physical Requirements:

Requires frequent walking throughout clinic; requires sitting at a workstation/desk; requires standing; work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 30 lbs. such as files, documents and small equipment. Work requires finger dexterity and eye hand coordination to operate computer keyboard and clinic equipment.

Mental Demands:

Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflict amongst staff and to work collaboratively with clinic director, physicians, other members of the staff; ability to concentrate and focus on projects; possess creative systems thinking to ensure operational efficiency; ability to problem solve and make decisions; self control and stress tolerance in dealing with multiple requests and conflicting demands from multiple customers.