Client Service Representative
The New York TimesAbout the role
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
Job Description
About the Role
The New York Times is looking for an experienced Client Service Representative (CSR) to oversee relationships with some Real Estate and Consumer Packaged Goods (CPG) clients and accounts. As a salesperson with a detailed knowledge of The New York Times products and policies, you will be a team player and contribute to the goals and success of The NYT’s Advertising Department, and our mission. You will report to the Head of Industry, General Market.
Responsibilities:
Sell advertising by using consultative sales methods on assigned categories and accounts
Provide customer service and build good account relationships
Be knowledgeable of The New York Times editions, products and sales strategies
Conceptualize, prepare, and deliver sales proposals
Use Salesforce to ensure accurate forecast and sales pipeline
Participate in all trainings and gain knowledge from all available resources, including research and trades, and your team colleagues
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
Basic Qualifications:
1+ years of experience in sales or marketing
1+ years of client facing sales experience
2+ years of experience with Microsoft Office and Google applications
Preferred Qualifications:
BS/BA degree
Experience with SalesForce
This position is represented by the NewsGuild of NY.
The annual base pay range for this role is between $66,300.00 and $66,300.00.
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regar
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s