Retail Service Coordinator

Job Summary:

 

The Retail Service Coordinator interacts & supports the administrative functions for all Service, Retail Managers & Technicians in the field.

 

Supervisory Responsibilities:

·      None.

 

Duties/Responsibilities:

·      Schedule Quality Assurance visits.

·      Enters weekly time sheet summaries in Service Titan.

·      Schedules follow up activities.

·      Tracks vehicle maintenance logs.

·      Assists with property management quotes and follow ups.

·      Assists with Afterhours calls for nights and weekends.

·      Assists with technician’s service titan board for following up with incomplete calls.

·      Assist with technician’s payroll and GPS tracking.

·      Other duties as assigned by management.

 

Required Skills/Abilities:

·      Excellent verbal and written communication skills.

·      Working knowledge of Microsoft Office Suite.

·      Excellent analytical and problem-solving skills.

·      Excellent organization skills and attention to detail.

·      Ability to make sound judgements relative to inventory.

 

Education and Experience:

·      High school diploma or equivalent required.

·      2 + years office-based experience required.

·      Construction Experience a plus.

 

Physical Requirements:

·      Sitting at computer for long periods of time.

·      Must be able to lift 15 pounds.

 

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.