Professional Services Veterinarian – Field Specialist (OA/Pain)

States considered: Parsippany based, remote work considered.

Zoetis Specialists are a team within Veterinary Professional Services (VPS) division at Zoetis Petcare. The team includes five talented boarded-certified specialists with unique focus areas in Parasitology, Dermatology and OA/Pain, unparalleled in number and breadth of expertise by any other animal health company. The team includes internationally recognized thought leaders with backgrounds in clinical practice, academia and research. They are committed to supporting our industry-leading field force by providing our customers and the veterinary profession with expert contemporary medical education and scientific support so that Zoetis may maintain a sustainable competitive advantage with our science, our products and our services. In addition, our Zoetis Specialists provide critical medical and educational support to Strategic Customer Accounts and our Corporate and Specialty (C&S) account partners who are key to the Zoetis Petcare business strategy.

The Pain Specialist will be a highly valued and respected scientific advisor to business leadership and headquarters marketing teams on products, services, future pipeline products and all matters which relate to OA/Pain. While the primary objective is directed towards supporting our customers and field colleagues, this role is highly collaborative, working in a matrixed environment with numerous internal and external stakeholders.

KEY RESPONSIBILITIES

Field role: Collaboration with field colleagues to provide education to veterinarians and veterinary staff (90% of the role)

• Be a valued partner with sales colleagues and technical veterinarians to provide persuasive educational presentations and discussions to veterinary customers on all aspects of OA/Pain (prevention, detection and treatment). 
• Provide balanced product advocacy in scientific education to customers with integrity and advocacy for best medicine
• Adapt content and communication/delivery to address unique customer opportunities and challenges to showcase and grow Zoetis OA/Pain portfolio
• Generate innovative content to share insights and experience to grow the business and to elucidate and leverage new business opportunities
• Play an active role in identifying key customers/influencers and in devising and executing key customer strategies in support of Strategic and Corporate and Specialty (C&S) Accounts and in collaboration with VPS and brand teams.

Customer Requests for Information:

• Actively engage and interact with colleagues and customers (other specialists, sales, cross-functional brand team/committees, key customers/accounts – corporate and independent) to build a reputation as a trusted go-to advisor
• Respond to customer (internal and external) requests for information and feedback with timely, contemporary, insightful expert advice and opinion.

Presentations:

• Identify, develop, and deliver scientific and technical and clinical presentations to internal and external audiences (veterinarians and technicians in all Zoetis accounts).
• Be recognized as a popular and credible speaker through delivery of compelling and impactful presentations symposia, VMAs, webinars, round tables, lunch/dinner events, and practice visits
• Be a sought-after speaker at large regional, major national and international scientific and clinical conferences

Professional organizations, Colleges of Veterinary Medicine and Key Opinion Leaders:

• Establish strong working relationships with key faculty at Colleges of Veterinary Medicine and Key Opinion Leaders in OA/Pain and related specialty areas
• Be recognized as an influential thought leader and establish a reputation as a highly credible spokesperson within your peer group.

Other responsibilities (10 % of the role)

Marketing Support:

• Serve as a trusted technical and strategic advisor to marketing and medical leads and be recognized as an integral member of product/market teams able to fully and reliably execute brand vision and messaging.
• As requested, take leadership role and support the Veterinary Professional Services team to help lead and organize Therapeutic Area Focus teams and specific marketing/business initiatives.
• Proactively provide strategic input to the respective marketing teams, including the Director and marketing managers, as to the technical/medical/business gaps and needs for the business

Training / Education:

• As requested, take an active role working with Learning and Development in developing training curricula for sales and technical colleagues, and in designing educational programs for customers
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