Second Shift-Lead Officer

Position Title: Lead Officer of Security Operations

FLSA Status: Non Exempt

Department: Protection Services

Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.

Join our team and enjoy a benefits package that truly supports your well-being and lifestyle:

• Comprehensive Health Coverage: Including medical, dental, vision plans, and even pet insurance.

• Financial Security: Life and disability benefits plus a 403(b) savings plan to help you plan for the future.

• Work-Life Balance: Generous paid time off, paid sick leave, and paid holidays to ensure you have time to recharge and spend with loved ones.

• Exclusive Perks: Enjoy great employee discounts and complimentary general admission to participating cultural institutions.

We're dedicated to enhancing your life both at work and beyond!

The Lead Officer of Security Operations supports the development and implementation of security policies, procedures, and programs that ensure the safety of Museum property, employees, volunteers, and visitors. This role coordinates training and serves as the lead in emergency situations when senior leadership is absent. The position also assists with the contracted security firm to maintain adequate staffing and provides operational support across shifts as needed.

Duties and Responsibilities:

Training & Staff Development

• Collaborate with the Operations Manager to develop and deliver security training and manage first-shift schedules.

• Partner with the contracted security firm on staffing needs and contractor training.

• Ensure staff are prepared for emergency response, fire safety, and accident prevention procedures.

Supervision & Staffing

• Supervise first-shift security personnel and contractors to maintain effective operations.

• Manage scheduling and staffing levels for first-shift staff; support other shifts when needed.

• Partner with Assistant manager to arrange contractor coverage for shifts, special assignments, and Museum events.

Emergency Preparedness & Response

• Lead emergency response efforts in the absence of Assistant Manager and or the Manager of Operations (e.g., investigations, safety incidents, major events).

• Assist with fire evacuations, emergency response plan execution, and exit drills.

• Respond appropriately to incidents and ensure effective communication during emergencies.