Office Administrator

The Salvation Army of Milwaukee County helps overcome poverty through providing backpacks and school supplies as well as coats and winter accessories to children in Milwaukee. In addition, our emergency assistance program helps clients meet basic needs in emergency situations.  To be a part of an organization that strives to help their community, apply now!

 

The Office Administrator provides administrative support to the corps officer and for corps programs and operations. Provides basic emergency services to clients and makes appropriate referrals.

 

About the role:

• Answers and directs phone calls professionally and cordially, directing calls to appropriate personnel/department.
• Greets clients and visitors courteously and professionally.
• Maintains a neat, organized work area; maintains and stocks office supplies and equipment.
• Receives and distributes mail in a timely manner.
• Maintains a calendar of building usage, including preparing an annual Program Calendar to include all activities held in, or sponsored by, the corps.
• Provides support for Christmas service projects and other seasonal programs, including coordinating and scheduling nursing home visits.
• Assists Corps Officer with compiling and reporting monthly statistics.
• Conducts interviews to assess needs of clients, for the family or individual to address their situation.
• Develops short-term case plans with families/individuals; provides direct assistance and/or directs to appropriate community resources when needed.
• Develops and maintains an in-depth understanding of community services, and promotes good working relations with those service providers, including other Salvation Army programs/staff.
• Inputs and maintains accurate client database records.
• Completes and maintains accurate and timely records, reports and statistics.
• Provides supervision to the Food Pantry Coordinator.

Education:  Associates degree in a Human Service field.

Certifications: Valid Wisconsin Driver’s License with clearance to drive from The Salvation Army’s insurance carrier.

Experience: 2 years’ experience

• Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Qualifications

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army’s brand promises to Do the Most Good® - and it’s our employees that help us get there.  At every level, you can have a real impact on your community through the work done inside our walls every day.  

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families.  Because of this, we offer :

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life

Part-time employees with a regular work schedule of 20-29 hours per week are eligible for voluntary life benefits, prorated holiday pay and prorated paid time off.

Compensation:

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, reg