Credit and Collections Specialist

 
 

Job ID:  498887

 

Texas Materials, A CRH company, is a leading supplier of aggregates, asphalt, ready mixed concrete, and paving and construction services in Texas. Our focus is to provide quality products and reliable customer service with a safety-first mindset.  We consider our employees our greatest strength and we make it our priority to invest in their development and well-being. When you work for Texas Materials, you are helping to support and build the infrastructure of Texas.

 

Position Overview

The Credit and Collections Specialist position will be responsible for collection of customer accounts that are past due or have issues to be resolved. This position will promptly follow up and coordinate resolution on any deduction, short pay, disallowed discount, etc. 

 

Key Responsibilities (Essential Duties and Functions)

• Accurately coordinate with local credit managers on customer accounts ans the Texas regional credit manager
• Run Accounts Receivable Reports and follow up with customers to collect on past due invoices and any other reconciliation issues for overpayment, short payment, tax, discounts, etc. and note the accounts with the results of such.     
• Provide credit references on customers to other companies. Obtain credit references on prospective customers who submit new credit applications.
• Provide credit references for customers to other companies.
• Update and maintain customer credit documentation. 
• Identify and investigate any deduction or short pay by contacting the customer and working with Customer Service and/or the customer until the discrepancies are resolved.    
• Work closely with Billing, Estimating and local Credit Managers to help resolve invoice/billing issues.
• Research NSF checks and work closely with Cross Check.
• Furnish W9 documentation to customers as needed.
• Follow-up with assigned customers on past due invoices, reconciliation issues, etc.
• Run end of the month aging reports, customer statements and balance COD accounts receivable to the general ledger.                   
• Prepare various month end reports and journal entries and provide back up for the Accounts Receivable and Credit departments.
• Release orders on credit hold as directed by management.
• Process credit card payments.
• Regular and predictable attendance at assigned times is required.
• Flexibility to perform other duties as assigned.
• Customer service experience necessary, particularly as it applies to phone conversations dealing with collection issues.
• Remotely support businesses across Texas in various capacities.

 

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

 

Education/Experience

• Some college, finance, economics, general business or equivalent is preferred. Related work experience a plus.

 

Work Requirements

• Must be 18 years in age or older.
• Must pass a drug screen and criminal background check.
• Strong oral and written communications and problem solving skills.
• Must display a professional and courteous attitude to co-workers, supervisors, and the general public.
• Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
• Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
• Must have the ability to work without close supervision.
• Must be willing to work nights and weekends when necessary

 

Knowledge/Skill Requirements

• Strong Microsoft Offi