Global Technology Communications - Senior Director (100% US REMOTE)

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. 

Job Description

As the Global Technology Communications Senior Director at Experian, you will plan and execute a technology communications strategy for standardized comms across the Global Technology organization and oversee a wide variety of technology related written and visual content and all internal communications. 

What we are looking for: 

• Extensive experience in change communications, leader communications and employee engagement campaigns 
• Evidence of working with a team of communication, marketing, and technology professionals leading strategic communications and digital marketing 
• Experience in developing strategic communications  
• Demonstrated knowledge of publication format and editorial practices, including writing for print, broadcast, and electronic mediums 
• Experience using online-design programs to create/edit event promotional materials and campaigns, as needed 
• Demonstrated knowledge of project management processes to include communication plans 
• Ability to comprehend and accurately communicate complex subject matters  
• Communication is the key to success. You grasp concepts quickly and know how to make complex concepts easy to understand. You are also able to clearly communicate the vision of the Global Technology organization. 
• You have a growth mindset, challenging yourself with different opportunities to develop your skills as an Experian leader and influencer 
• You prioritize accountability and honesty, building trust with your team, teammates, and stakeholders by consistently delivering results 

What you will be doing: 

• Plan and execute the Global Technology communications strategy in partnership with the global communications team and HR. Use strong writing skills, presentation skills, audience segmentation, and the ability to understand technical information to help craft communications from leadership both internal to the Global Technology team and external to cross-functional partners. 
• Serve as a content strategist.  Write, edit, and oversee production of materials to convey messages and benefits clearly, at a reader-appropriate level, within brand guidelines, and using non-stigmatizing language. 
• Track performance of communication efforts across multiple platforms. Maintain up-to-date records.  Perform basic statistical analysis and create reports to demonstrate trends and results.  Make recommendations for future improvement.  Present verbal or written results to stakeholders including program directors and executive leadership. 
• Coordinate with program leaders to ensure consistent messaging, consistent brand image and compliance with legal and other standards. 
• Collaborate with Global Technology Senior Leaders on strategy and planning for all communication efforts 

Qualifications

• 10+ years of relevant work experience, including substantial work at a leadership or managerial level 
• Bachelor’s degree in Marketing, Journalism, Communications, Public Relations, or another related field  
• Proven ability to develop and successfully execute strategies and recommend future improvements 
• Experience collecting, analyzing, and interpreting data and applying results 
• Must possess exceptional verbal and written presentation skills for purpose of representing the brand with stakeholders 
• Expertise with writing, editing, integrated digital communications, social media and public relations 
• Excellent communicator - superb verbal and written communications skills. Experience writing and communicating with executives 
• Demonstrated ability to lead complex strategic and operational initiatives 
• Program/Project management and collaboration skills across multiple teams and levels 
• Hands-on graphic design (Photoshop, InDesign, Illustrator) and editing experience for a variety of visual assets 
• Proficient in PowerPoint skills 
• Ability and experience navigating a matrix organization 
• Experience working in a global organization and a global mindset in all communications 
• Experience with technical writing and communications 

Additional Information

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