Scrum Master – Enterprise Agile Transformation and Scaled Agile

Job Description

We are seeking an experienced Scrum Master to support Agile Transformation and Product Delivery across enterprise software, digital platforms, ERP modernization, cloud transformation, data, AI, automation, and related technology initiatives.  This role is responsible for strengthening Agile ways of working, improving delivery predictability, enabling scalable Agile practices, and helping teams deliver measurable business value through modern product-oriented delivery.

As a Scrum Master, you will serve as a servant leader, Agile coach, transformation partner, and delivery facilitator for one or more cross-functional Agile teams.  You will work closely with Product Owners, Product Managers, Engineering Leaders, Business Analysts, Architects, QA, DevOps, Security, PMO partners, vendors, and business stakeholders to establish healthy team operating rhythms, improve backlog readiness, remove impediments, manage dependencies, and foster a culture of accountability, transparency, psychological safety, and continuous learning.

This position is primarily an individual contributor role with significant cross-functional leadership responsibilities, supporting the continued maturation of Agile Transformation and Product Delivery practices within the IT Delivery organization.  The role is expected to help establish repeatable standards for Scrum ceremonies, Kanban flow, team working agreements, Definition of Ready, Definition of Done, estimation, sprint planning, dependency management, Agile metrics, retrospective improvement actions, and scaled delivery practices as the organization continues to mature toward enterprise Agile and product-centric ways of working.

Responsibilities:

• Serve as Scrum Master for one or more cross-functional Agile teams delivering enterprise software, digital products, ERP modernization, cloud transformation, data, AI, automation, or technology modernization initiatives.
• Facilitate Scrum ceremonies including Sprint Planning, Daily Scrums, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement while ensuring events remain focused, productive, and aligned with Agile principles.
• Coach teams to become self-organizing, cross-functional, collaborative, accountable, and focused on sustainable delivery practices.
• Remove organizational, process, technical, and dependency-related impediments that impact delivery commitments, team flow, or business outcomes.
• Protect teams from unnecessary disruption, unclear priorities, and avoidable scope changes while maintaining transparency with stakeholders.
• Establish newly formed Agile teams by defining team norms, working agreements, operating models, ceremonies, roles, responsibilities, and collaboration practices.
• Assess Agile maturity and implement tailored coaching strategies that improve team performance, delivery predictability, collaboration, estimation accuracy, and team health.
• Mentor teams transitioning from Waterfall or hybrid delivery approaches to Agile, Scrum, Kanban, Lean, and product-centric delivery practices.
• Coach Product Owners on backlog management, prioritization, user story refinement, acceptance criteria, stakeholder engagement, and value-driven planning.
• Partner with Product Managers, Engineering Managers, Delivery Leaders, Business Analysts, QA, DevOps, Architecture, Security, PMO partners, vendors, and business stakeholders to improve Agile execution across multiple teams.
• Guide teams in establishing effective Definition of Ready and Definition of Done standards that improve sprint readiness, quality, and delivery outcomes.
• Provide coaching on Agile estimation techniques including Planning Poker, T-shirt sizing, affinity estimation, story points, capacity planning, and forecasting.
• Support scaled Agile practices across Agile Release Trains, value streams, product teams, and enterprise delivery organizations operating within SAFe, LeSS, Scrum@Scale, or similar frameworks.
• Participate in Program Increment planning, cross-team planning, Scrum of Scrums, dependency discussions, risk reviews, and delivery alignment sessions.
• Assist Release Train Engineers, delivery leads, and portfolio partners in managing risks, dependencies, objectives, commitments, and impediments across teams.
• Support portfolio planning, Lean Portfolio Management, Agile governance, product roadmap alignment, and value stream coordination as the organization scales delivery practices.
• Promote iterative delivery over traditional project-driven execution by helping teams improve responsiveness to changing business priorities and customer needs.
• Support digital transformation initiatives by introducing modern Agile delivery practices across cloud migration, ERP modernization, automation, data transformation, AI initiatives, integrations, and enterprise so