Engineering Director

Company Description

About Westgate Myrtle Beach Oceanfront Resort:
A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.

Job Description

As the Director of Engineering, you will be the visionary leader responsible for overseeing and directing the resort’s engineering and maintenance operations. With your experience, technical expertise, and strategic mindset, you will play a key role in shaping and executing operational strategy, ensuring the highest standards of quality, efficiency, and guest satisfaction. You will lead a team of skilled professionals, collaborating with cross-functional stakeholders to drive innovation and continuous improvement in engineering practices. 

Essential Duties and Responsibilities

• Develop and execute the strategic vision and direction for the Engineering Department, aligning with the resort’s overall goals

• Provide leadership, guidance, and mentoring to the Engineering team, fostering a culture of innovation, collaboration, and excellence while ensuring accountability

• Implement, train, and enforce safety protocols and procedures to maintain a safe environment for guests and employees

• Create and manage the Engineering Department’s schedule and budget, including capital reservations, P&L reviews, and expense forecasting

• Oversee the efficient operation and maintenance of the resort’s infrastructure, mechanical systems, and equipment, ensuring compliance with industry standards and regulations

• Lead the planning and execution of major capital and reserve improvement projects from concept to completion, ensuring quality standards, budget, and timelines are met

• Establish and maintain strong relationships with external vendors, contractors, and regulatory authorities to ensure contract compliance and effective partnerships

• Manage the procurement and inventory of all tools and materials purchased and assigned to the Engineering Department

• Proficient in creating documents using Microsoft Office applications such as Excel and PowerPoint

• Experienced in maintenance and operations of food & beverage, landscaping, pools, groundskeeping, and laundry facilities

• Proficient in using resort operations software and devices (e.g., HotSOS)

• Communicate professionally via radio, phone, email, and verbal interactions

• Perform maintenance and cleaning tasks as needed

• Expert in reading and interpreting blueprints, technical data, and O&M manuals

• Able to recognize and resolve potential hazards on the property

• Proficient in using hand tools, power tools, battery-powered tools, and other job-relevant equipment

• Comfortable working on ladders, scaffolding, lifts, and in confined or restricted spaces, while using dust masks and other protective gear as needed

• Capable of understanding and addressing guest needs through positive and solution-oriented interactions

• Must adhere to all CFI/Westgate Resorts policies and procedures

• Must represent Westgate Resorts professionally at all times through appearance, attire, and behavior

• Perform other tasks as assigned by resort operations leadership

Qualifications

• Must be detail-oriented with strong communication and interpersonal skills

• Ability to adapt to various tasks, perform effectively under pressure, and consistently meet deadlines

• Minimum of six years of mid-to-senior-level leadership experience in a resort or commercial environment

• High school diploma required; a bachelor’s or associate degree in a maintenance-related field is preferred

To perform this job successfully, an individual must be able to execute each essential function satisfactorily. Additionally, the individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking

• Passion – Creating a positive impact

• Work ethic – Taking pride in your work

Education and Experience

• High school diploma required; a bachelor’s or associate degree in a maintenance-related field is preferred

• Six or more years of leadership experience in a resort or commercial environment

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