Site Reliability Engineer - East Coast

DESCRIPTION OF THE COMPANY

It’s an exciting time at Crossbeam. We have just joined forces with our competitor Reveal to change the way companies go-to-market. The merger has earned the support of some of the world’s best investors: Andreessen Horowitz, Insight Partners, Redpoint, FirstMark and even Salesforce and HubSpot Ventures (yep, the biggest CRMs are investing in the future of go-to-market).

Combined, our unified company has created a powerful network of 25K+ companies, a team of world-class talent, an innovative product roadmap, and a North Star vision of creating a best-of-both-worlds customer experience.

What is Crossbeam?

Crossbeam is the first and largest Ecosystem-Led Growth platform. We act as an escrow service for data, allowing companies to find overlapping customers and prospects with their partners while keeping the rest of their data private and secure. Companies use this data to sell more effectively, market to the right audiences, build the right products, collaborate with their service partners, generate demand, inform M&A, and more. This has created an entirely new way of doing business called “Ecosystem-Led Growth” or ELG—and it works: 40% of our customers' closed deals come from their ecosystem.

THE JOB

Join our fully remote team, where we prioritize efficient communication and collaboration. Our team culture focuses on regular updates and follow-ups through tickets, ensuring smooth workflows without unnecessary meetings. We work in two-week sprint iterations and plan quarterly roadmaps to achieve our objectives.

You’ll be reporting to the DevOps Engineering Manager

RESPONSIBILITIES

• Design, implement, and maintain scalable, reliable, and secure infrastructure.

• Manage and optimize our tech stack, including Docker, Kubernetes, Terraform, Helm, FluxCD.

• Collaborate with developers and stakeholders to ensure the seamless deployment of applications.

• Monitor and troubleshoot infrastructure issues to ensure high availability and performance.

• Participate in the on-call rotation to provide support for off-business hours alerts and incidents.

• Work with our security tools, including Crowdstrike and Tenable One, to maintain a secure environment.

• Assist with managing databases (PostgreSQL, MongoDB) and cloud services (AWS, Confluent, Snowflake, Temporal).

• Contribute to process improvements and automation efforts.

• Document processes, playbooks, and best practices to enhance team knowledge sharing.

EXPERIENCE (MUST-HAVES)

• Proficiency in container orchestration and management (Docker, Kubernetes).

• Strong experience with Infrastructure as Code tools (Terraform, Helm, FluxCD, Kustomize).

• Knowledge of cloud platforms and services, particularly AWS.

• Experience with database management (PostgreSQL, MongoDB).

• Familiarity with CI/CD tools and workflows, especially GitLab.

• Understanding of security tools and principles (e.g., Crowdstrike, Tenable One).

• Willingness to participate in on-call rotation.

• Strong communication skills and a collaborative mindset.

• Familiarity with working in a fully remote environment.

(NICE TO HAVE)

• Basic knowledge of Clojure.

• Experience with additional cloud providers or tools (Confluent, Snowflake, Temporal).

HIRING PROCESS

• First interview with the HR team (30 minutes);

• Second interview with the DevOps Engineering Manager (30 minutes);

• Third Test / Technical Review with the DevOps Engineering Manager and Principal DevOps Engineer (60 minutes);

• Final round, a final meeting with the CTO (30 minutes).

*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location o