Clinical Informatics Director

Overview

The Clinical Informatics Director is a senior leadership position responsible for providing executive-level oversight and strategic direction for clinical informatics operations supporting the VA's Electronic Health Record Modernization (EHRM) initiative. This role serves as a key liaison between clinical operations, IT services, and executive leadership, ensuring alignment of informatics strategies with organizational goals across the VA healthcare system.

Responsibilities

Executive Leadership & Strategic Direction

• Provide executive-level leadership for clinical informatics programs supporting VHA operations
• Develop and execute strategic vision for informatics services across 170+ VA Medical Centers
• Ensure alignment of informatics initiatives with VA's EHRM objectives and organizational priorities
• Serve as primary point of contact for executive stakeholder engagement
• Drive organizational transformation through data-driven clinical decision support

Program Oversight & Management

• Oversee comprehensive clinical informatics service delivery across multiple workstreams
• Manage relationships with government leadership, clinical executives, and technical teams
• Ensure programmatic resources are effectively allocated across all areas of expertise
• Monitor and report on program performance, outcomes, and value delivery
• Maintain accountability for contract deliverables and service level agreements

Clinical Integration & Optimization

• Lead efforts to optimize clinical workflows using both Oracle Health (Millennium/Cerner) and VistA/CPRS platforms
• Drive clinical practice modernization through evidence-based informatics solutions
• Ensure clinical informatics strategies support High Reliability Organization (HRO) principles
• Support development of Learning Healthcare System (LHS) capabilities
• Facilitate integration of clinical decision support tools into provider workflows

SAFe® Agile Leadership

• Champion SAFe® Lean-Agile principles and practices across the organization
• Oversee quarterly Program Increment (PI) planning and execution
• Ensure continuous value delivery through 20 iterations annually
• Foster culture of innovation, continuous improvement, and operational excellence
• Support high-performing Agile Release Trains (ARTs) and teams

Stakeholder Management & Communication

• Maintain regular communication with VHA leadership, OHI executives, and clinical champions
• Facilitate collaboration between clinical, technical, and administrative stakeholders
• Present strategic updates and performance metrics to executive leadership
• Coordinate with VA Medical Center leadership across the enterprise
• Build and maintain trust-based relationships with key decision-makers

Quality, Risk & Compliance

• Ensure all informatics solutions meet industry standards and regulatory requirements
• Identify and mitigate enterprise-level risks to clinical informatics programs
• Establish and monitor key performance indicators (KPIs) and quality metrics
• Ensure compliance with VA policies, federal regulations, and security requirements
• Drive continuous quality improvement initiatives

Qualifications

• Master's Degreed in Healthcare Administration, Nursing Informatics, Health Informatics, Clinical Informatics, or related field
• Clinical degree highly preferred (MD, DO, RN, PharmD, or equivalent clinical credential)
• Alternative: Bachelor's degree with additional 5 years of relevant experience (20 years total)
• Active clinical license preferred (if applicable to background)
• Board Certification in Clinical Informatics strongly preferred
• SAFe® certification (SPC, SA, or equivalent) highly desirable
• Minimum 15 years of progressive healthcare and informatics experience (or 20 years with Bachelor's degree)
• Minimum 5 years in executive or senior director-level leadership roles
• Proven track record leading large-scale clinical informatics programs in complex healthcare organizations
• Extensive experience with Electronic Health Record implementations and optimization
• Demonstrated success managing multi-million dollar programs and portfolios
• Deep understanding of clinical workflows, processes, and care delivery models
• Expert knowledge of EHR systems, particularly Oracle Health (Millennium/Cerner) and/or VistA/CPRS
• Strong grasp of healthcare data analytics, clinical decision support, and population health management
• Comprehensive knowledge of healthcare interoperability standards (HL7, FHIR, etc.)
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