Manager, Account Management | Remote US

About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. 
And we’re growing fast.
We’re looking for a Manager to support our Account Management team.
Position Summary
As a Manager this role report directly to Coalfire’s VP of Account Management and will serve as the front-line leader in the Account Management organization. The role is responsible and assigned to an Industry Segment to direct manage a team of Account Associates that facilitate and support the renewals, cross-sale, and up-sell activities for specific verticals of Coalfire’s business.

What You'll Do

• Directly manage a team of 5-7 Account Associates assigned to a specific industry vertical segment
• Support pipeline management, priority of engagements, value proposition, customer escalation, and general employee performance management
• Manage, develop, coach, and motivate the team to develop their skill to ensure that a high professional standard is achieved and monthly targets and KPIs are met
• Ensure targets are delivered through people management, performance review, reward and individual recognition
• Partner with key internal and external stakeholders including Account Owners, Marketing, Legal, Sales Operations, etc to establish and refine targets as well as processes
• Monitors the funnel for assigned Vertical Segment of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on renewals agreements.
• Development of Sales talent including partnership with talent acquisition, HR, L&D to ensure career development and organizational opportunities for Sales talent.
• Manage organizational sales by developing a sales plan that covers renewals, cross-sale-, and up-sell activities in your respective customer industry vertical segment
• Meet established KPIs pertaining to opportunity generation, progression, and overall forecast accuracy at the team level
• Track sales goals and KPIs weekly and report results to senior leadership as necessary
• Develop and implement new sales initiatives, strategies and programs to expand sales within customer vertical segment
• Continually develop knowledge of the business climate, applications, key business themes and challenges, and competition for assigned industry vertical and accounts
• Manage the development and delivery of accurate and high-quality statements of work for all Coalfire service sales from your assigned Industry Segment
• Maintain and communicate an organized understanding of your Industry Segment and opportunities
• Cultivate strong internal working relationship with legal, order management and finance
• Build your knowledge of your client’s and Coalfire’s industry
• Manage Associates through processing of the proposals

What You'll Bring

• 4+ years of sales management roles with record of meeting and exceeding sales targets.
• Strong ability to influence at all levels, internally and externally.
• Ability to operate in a dynamic environment with minimal supervision.
• Exceptional communication and presentation skill.
• Team player who thrives on collaboration and influencing. 
• Developed organization skills with a close attention to detail.
• Experience with inside sales, renewals or account management in a B2B sales environment
• Bachelor’s degree (four-year college or university) or equivalent combination of education and work experience
• Experience acting as a mentor to members of the team

Why You'll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like flexible time off, certification and training reimbursement, and comprehensive insurance options.
At Coalfire,