Operations Officer (Information Solutions)

• Operational systems support role within the Centre for Continuing Education

• Full time, 1 year Fixed Term Contract, possibility for extension

• Access to professional development opportunities

• Flexible working environment

• Base Salary $95,860 + 17% superannuation

About the opportunity

The Centre for Continuing Education (CCE) is looking for an Operations Officer (Information Solutions) to deliver exceptional information solutions support. You will be involved in a range of operational BAU projects, and continuous improvement initiatives. The Operations Officer works closely with the Business Manager to deploy, support, maintain, and continuously improve a range of internal systems and processes dedicated to ongoing support of CCE’s non-award courses.

The Centre for Continuing Education is a multi-faceted business unit within the DVC Education portfolio in the University of Sydney. The CCE is a leading provider of professional development and corporate training short courses and is a highly successful business, currently experiencing extensive growth. This is an opportunity to be involved in a diverse range of projects and work within a team of highly collaborative and engaged individuals. Opportunity to work in a hybrid setting.

Your responsibilities will include:

• overseeing the day-to-day functioning of the operations platform and workflows

• identifying break/fix of platforms, reporting, monitoring and ensuring stability of fixes

• assisting in the management of project data integrity

• maintaining student and course management database records

• updating website content and preparing technical documentation of scripts and workflows

• developing business reports and reporting tools using Power BI and Excel

• undertaking a range of projects and continuous improvement initiatives for the Centre

About you

• experience in an operational systems support role

• proven skills in creating reports in Excel and Power BI/Tableau

• content management experience using HTML and Java/Groovy/Python/R programming or similar

• technical experience with databases and applications

• strong attention to detail; excellent organisational and prioritising skills

• motivated to use initiative and problem-solving abilities in a collegial and collaborative environment

• tertiary skills in IT are desirable, but not essential.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women,