Associate Director- Healthcare Operations Innovation

Job Family:

Operational Effectiveness Consulting

Travel Required:

Up to 75%+

Clearance Required:

None

What You Will Do:

This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Operational Innovation Practice. The following sections describe the specific areas of prime importance in the execution of these responsibilities:

• Deliver industry expertise and management consulting services in support of client engagements across large providers (hospitals, health systems, AMCs, large physician groups, clinics, outpatient facilities, etc.)

• Lead transformational change focused on financial improvement of multiple large healthcare systems, own project, not component or workstream

• Assess and implement recommendations to manage corporate overhead spend to benchmark levels

• Clearly articulates financial results of multiple projects and speaks about process and sub-process measures for more than one area

• Establishes account management relationships with key client decision makers

• Identifies key industry issues and develops a practice response

• Assists in the development of industry alliances and relationships within vertical markets

• Provides delivery assurance support for engagements with targeted clients

• Mentors Guidehouse staff on assignments within the account delivering services

• Provides visible leadership within the account and the practice.

• Leads consulting projects Statements of Work, Project Plans, Writes Proposals, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencers

What You Will Need:

• 8-10 years (minimum) of recent experience working within in a large healthcare provider setting focused on performance improvement labor and nonlabor optimization within corporate, back-office and overhead departments, much of which is at the management level

• 5+ years delivering programs in a consulting environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $5 million plus (30 + resources)

• Undergraduate degree in a healthcare/business related field; graduate degree preferred

• Excellent financial acumen and stakeholder management skills

• Experience leading complex projects with multiple workstreams

• Ability and willingness to travel up to 75%

What Would Be Nice To Have:

• Flexible, positive,, clear interpersonal and communication skills with ability to facilitate the exchange of information at all levels internally, as well as with a provider based, client departments, including, but not limited to, surgeons, nurses, anesthesiologists, hospital executives, and other professional and ancillary staff​

• Ability to develop and monitor performance metrics at all levels of operations both clinical and nonclinical

• 10+ years rigorous team/project/program management leadership on increasingly complex provider system deliverables

• Adroit use of methodology and leadership within the project management setting; PMO experience or PMP certification is a plus

• Knowledge of and familiarity with IT solutions and tech-enabled solutions which are integral to enabling efficiency and appropriate to quality and throughput of care

• Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions

The annual salary range for this position is $144,400.00-$216,600.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

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